Maintenance Operative

Persimmon plc.; Lancaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an established industry player as a Maintenance Operative, where your skills in homeowner maintenance, painting, and joinery will shine. This role offers the opportunity to provide high-quality remedial works in new homes, ensuring customer satisfaction and adherence to company standards. With a commitment to diversity and employee development, this forward-thinking company provides a supportive environment for your career growth. If you are looking for a role that values your contributions and offers a range of employee benefits, this is the perfect opportunity for you.

Benefits

Life Cover

Contributory Pension

Employee Benefits Platform

Qualifications

• Competent in all aspects of homeowner maintenance.
• Experience in painting and joinery.

Responsibilities

• Manage workloads to complete high-quality remedial works.
• Ensure compliance with customer care policies.

Skills

Homeowner Maintenance

Painting

Joinery

Microsoft Office

First Aid

Education

CSCS Card

PASMA Certificate

Tools

Tools and Machines Maintenance

Job description

Location: Lancaster, LA1 (Initial Assignment)

Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Maintenance Operative and step into a role where your success is celebrated, your growth supported, and your work truly matters.

Why Persimmon Homes?

At Persimmon, we don’t just build homes — we build careers. When you join us as a Maintenance Operative, you’ll benefit from:

• 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
• Life Cover & Contributory Pension
• Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
• Committed to diversity, inclusion, and empowering your development

What is the role?

The purpose of the role is to provide a variety of high-quality remedial and maintenance works for customers in their new homes, providing maintaining high standards of customer experience.

Primary Responsibilities

• Manage and prioritise workloads in order to complete high-quality remedial works in a timely manner and in accordance with set SLA’s.
• Provide quality remedial works, ensuring compliance under the Persimmon Pledge and Customer Care Policies and Procedures.
• Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, identify all contra-charging opportunities.
• Complete all required online reporting via the Operative App, facilitating accurate record keeping of defect resolution and root cause analysis.
• Liaise with and monitor subcontractors where appropriate, to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Co-ordinators.
• Comply with responsibilities as defined in the Group's HS&E Policy and ensure compliance throughout team

What experience do I need?

• Ability to be competent in all aspects of homeowner maintenance, including maintenance of machines and tools
• Painting and Joinery experience is required
• PASMA certificate is advantageous
• Conversant with Microsoft Office
• Current CSCS Card (Construction Skills Certification Scheme)
• First Aid qualification would be advantageous
• Full UK Driving Licence is required

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