Maintenance Manager

Ragdale Hall Spa; Ragdale; On-site; GBP 46,000 - 64,000; Full time

Benefits offered by this job

Gratuities

Career development

Free meals

Free parking

Staff accommodation

Discounts

Wellbeing program

Recognition rewards

Job summary

Ragdale Hall Spa is seeking an experienced Maintenance Manager to lead the maintenance function of our prestigious estate. You will oversee maintenance, engineering, refurbishment and compliance activities across the estate, managing a twelve-strong team and coordinating with senior managers.

Reporting to the Property & Projects Manager, you will drive energy efficiency, manage budgets and ensure safety and high guest experience standards.

Qualifications

• Has proven maintenance or facilities management leadership experience.
• Possesses strong technical knowledge across building services and maintenance operations.
• Is confident managing contractors, projects and compliance requirements.
• Has excellent communication and organisational skills.
• Can balance strategic planning with hands-on operational management.
• Is passionate about delivering high standards and continuous improvement.
• Shares our commitment to exceptional guest and colleague experiences.
• Has previous experience of managing a CAFM system, and knowledge of planned, preventative maintenance (PPM).
• Previous experience of a hospitality environment would be advantageous, but not essential.

Responsibilities

• Lead, motivate and develop a maintenance team of twelve.
• Manage planned and reactive maintenance activities.
• Oversee site compliance, including fire, water and electrical safety.
• Manage contractors, service agreements and refurbishment projects.
• Control departmental budgets and purchasing activities.
• Drive energy efficiency and sustainability initiatives.
• Ensure maintenance work is delivered safely, efficiently and with minimal disruption to guests and colleagues.
• Work closely with department heads and senior managers to support the operational needs of the business.

Skills

Leadership

Facilities management

Contract management

Communication

Planning & organisation

Continuous improvement

CAFM system

Job description

Are you an experienced Maintenance Manager looking for your next challenge in a unique and prestigious environment?

Ragdale Hall Spa is seeking an enthusiastic and highly organised Maintenance Manager to lead our maintenance function, ensuring our exceptional facilities, plant, equipment and estate are maintained to the highest standards.

This is a fantastic opportunity to join one of the UK's leading destination spas, where guest experience, quality and continuous improvement are at the heart of everything we do.

The Role:

Reporting to the Property & Projects Manager, you will be responsible for the day-to-day management of the maintenance department, confidently leading a skilled team and overseeing all maintenance, engineering, refurbishment and compliance activities across the estate.

You will:

• Lead, motivate and develop a maintenance team of twelve.


• Manage planned and reactive maintenance activities.


• Oversee site compliance, including fire, water and electrical safety.


• Manage contractors, service agreements and refurbishment projects.


• Control departmental budgets and purchasing activities.


• Drive energy efficiency and sustainability initiatives.


• Ensure maintenance work is delivered safely, efficiently and with minimal disruption to guests and colleagues.


• Work closely with department heads and senior managers to support the operational needs of the business.

About You:

• Has proven maintenance or facilities management leadership experience.


• Possesses strong technical knowledge across building services and maintenance operations.


• Is confident managing contractors, projects and compliance requirements.


• Has excellent communication and organisational skills.


• Can balance strategic planning with hands‑on operational management.


• Is passionate about delivering high standards and continuous improvement.


• Shares our commitment to exceptional guest and colleague experiences.


• Has previous experience of managing a CAFM system, and knowledge of planned, preventative maintenance (PPM).

Previous experience of a hospitality environment would be advantageous, but not essential.

Working Hours:

• 40-43 hours per week, between the hours of 7:00am – 6:00pm, predominantly Monday – Friday, but may involve some weekend working.


• Competitive

The closing date for this role is 2nd October 2026.

Why work at Ragdale Hall?

Ragdale Hall Spa is a dedicated destination spa where guests come for overnight spa breaks, spa days, treatments, vouchers and carefully designed experiences. On top of that we also offer a variety of benefits:

• Opportunities to earn gratuities on top of your basic salary.


• Exciting career development opportunities – we’re committed to helping you grow and progress within the company.


• Complimentary meals – enjoy a free breakfast, lunch, and tea during your working hours, plus regular special treats.


• Free on-site parking, and free transport from Melton Mowbray and Asfordby.


• Staff accommodation may be available in Melton Mowbray, subject to availability


• Exclusive access to fantastic facilities – take advantage of our gym, selected exercise classes, and luxurious Thermal Spa.


• Generous discounts across all retail areas and food & drink outlets, and 50% off most beauty treatments – indulge in our beauty services at a reduced price.


• Discounted stays and day packages – exclusive offers for you, your friends, and family.


• Employee referral scheme – earn bonuses for recommending friends to join our team.


• Long service rewards – celebrate your milestones with loyalty bonuses and special events.


• Recognition and rewards – receive vouchers, high street gift cards, chocolates, fizz, and more to celebrate your hard work.


• Employee Wellbeing Program provides you with access to confidential support services, wellness apps, and over 1,000 discounts to help you thrive.


• A fun, friendly, and welcoming workplace – enjoy being part of a supportive team that values each individual.