Maintenance Engineer

Cheval Collection Ltd; Greater London; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Service charge

22 days annual leave + holidays

Birthday day off

Life Assurance

Season Ticket Loan

Learning and development opportunities

Career coaching and progression

Health and wellbeing support

Staff discounts on Cheval stays

Discounts on GHA portfolio stays

Pension contribution after 3 months

And many more benefits!

Job summary

Cheval Gloucester Park in London’s South Kensington seeks a Maintenance Engineer to support a luxury serviced apartment property. You will report to the Chief Engineer, maintain building services, and supervise a small team of assistant engineers to ensure safety and top standards across apartments and public areas.

You will manage reactive and planned maintenance, water hygiene checks, fire alarm and emergency lighting testing, contractor supervision, stock control, and apartment readiness

Qualifications

• Prior maintenance experience in hospitality or serviced apartments.
• Strong fault-finding and hands-on skills.
• Experience supervising junior engineers or maintenance team members.
• Commitment to health and safety and high standards.

Responsibilities

• Carrying out planned preventative maintenance across building services and public areas.
• Conducting water hygiene checks and testing fire alarms and emergency lighting.
• Supervising contractors and coordinating stock and tools.
• Performing apartment readiness inspections and maintaining high cleanliness standards.
• Contributing to an emergency call-out rota and supporting sister properties when needed.
• Ensuring compliance with safety regulations and Cheval Collection procedures.

Skills

General maintenance

Electrical

Plumbing

Carpentry

Team supervision

Health & Safety

Job description

We would love to hear from you if ……

Cheval Collection are currently recruiting a Maintenance Engineer to join our Luxury serviced apartments based in Cheval Gloucester Park.

At Cheval Gloucester Park, we pride ourselves on delivering exceptional five-star experiences to discerning guests from around the world. Located in the heart of South Kensington, moments from Gloucester Road, Kensington Gardens, Hyde Park, and some of London's most renowned museums and cultural attractions, our property offers stylish and spacious luxury serviced apartments designed for both short and extended stays.

Reporting to the Chief Engineer, the Maintenance Engineer will play a key role in ensuring the smooth operation of the property through a proactive and reactive approach to maintenance. This is a hands-on position responsible for maintaining all building services, ensuring compliance with health and safety requirements, and preserving the high standards associated with the Cheval Collection brand. The role also includes supervising and supporting a team of Assistant Engineers, helping to ensure tasks are completed efficiently, safely, and to the highest standard.

The successful candidate will act as the first point of response for maintenance issues, carrying out a variety of electrical, plumbing, carpentry, and general repair works across apartments and public areas. Responsibilities include planned preventative maintenance, water hygiene checks, fire alarm and emergency lighting testing, contractor supervision, stock control, apartment readiness inspections, and participation in the emergency call-out rota. You will also be expected to support sister properties when required and ensure departmental procedures and compliance standards are consistently followed.

We are looking for a proactive and practical maintenance professional with previous experience in hospitality, serviced apartments, residential, or similar environments. You will have strong fault-finding abilities, excellent attention to detail, a commitment to health and safety, and experience leading or mentoring team members. Most importantly, you'll take pride in maintaining a luxury environment and delivering outstanding service behind the scenes.

If you're looking to develop your engineering career within a prestigious luxury hospitality brand and lead a small team in a dynamic and rewarding environment, we'd love to hear from you.

• Have previous experience in a Maintenance Engineer, Building Services, Hotel Engineering, or Facilities role.
• Possess strong practical skills across general maintenance, including plumbing, electrical, carpentry, and fault-finding.
• Enjoy being hands-on and take pride in maintaining a property to the highest standards.
• Have experience supervising, coaching, or supporting junior engineers or maintenance team members.
• Understand the importance of Health & Safety, statutory compliance, and preventative maintenance.
• Are confident responding to maintenance issues quickly and effectively in a guest-focused environment.
• Have excellent problem-solving skills and remain calm under pressure.
• Take a proactive approach to identifying and resolving issues before they impact guests or operations.
• Are highly organised, reliable, and able to prioritise a varied workload.
• Enjoy working collaboratively with colleagues, contractors, and other departments.
• Are flexible in your approach and willing to participate in an emergency call-out rota.
• Have experience within luxury hospitality, serviced apartments, residential, or hotel environments (desirable).
• Share our passion for delivering exceptional standards and creating outstanding guest experiences.

Most importantly, you'll be someone who leads by example, takes ownership, and is passionate about maintaining a luxury environment that reflects the high standards of Cheval Collection.

In return we can offer you……

• A competitive salary
• Service charge
• 22 days annual leave plus public holidays (increases with every year of service up to year 5)
• Additional day off to celebrate birthday (or employment anniversary)
• An inclusive and supportive working environment
• Life Assurance
• Season Ticket Loan
• Learning and development opportunities
• Career coaching and progression
• Health and wellbeing support
• Discounted stays at Cheval for colleagues, friends and family
• Discounted stays at properties within the GHA portfolio
• Contribution to personal pension (after 3 months)
• And many more benefits!

At Cheval Collection, we believe our people are at the heart of everything we do. This is an exciting opportunity to join a respected luxury hospitality brand, work within a prestigious Central London property, and contribute to creating memorable experiences for our guests while developing your own career.

If you're ready to take the next step in your engineering career and help maintain one of London's leading luxury serviced apartment properties, we'd love to hear from you.

Everyone's experience when applying for a job is different, and what matters most to us is that our recruitment process is a positive and accessible experience for everyone. If you would like more information about the role or the recruitment process, or if you need us to make any adjustments, please get in touch with a member of our People and Culture team at [e-mail].

Helpful to know…………

This role is based at Cheval Gloucester Park

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position.

A basic disclosure (DBS Check) may be requested in the event of a position being offered.