Maintenance Engineer

Dorchester Hotel Ltd.; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Complimentary stays with breakfast at Dorchester Collection Hotels

50% off food and beverages at selected locations

Private pension scheme with 8% contribution

Training and development opportunities

Social events and well-being support

Referral bonus of £1000

Job summary

A luxury hotel group in London is seeking a Maintenance Engineer to ensure guests receive top-notch experiences. The role requires a minimum of 3 years’ experience in a similar position within a 5-star hotel and excellent communication skills. Responsibilities include mechanical and electrical work, regular inspections, and working collaboratively with other engineers. The hotel offers a supportive work environment, opportunities for development, and numerous employee benefits, including complimentary stays at partner hotels.

Qualifications

• Minimum 3 years’ experience as a Maintenance Engineer or similar position in a 5 star hotel.
• English is the primary language used in our hotel.

Responsibilities

• Responsible for caring for the hotel during shifts to ensure an excellent guest experience.
• Check all essential plants and repairs where necessary.
• Carry out mechanical and electrical work and instruct operatives.

Skills

Strong verbal communication skills

Good communication skills

Customer service ethic

Job description

Join us as a Maintenance Engineer at 45 Park Lane, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are proud to have the absolute best people in the industry.

When you join us as a Maintenance Engineer at 45 Park Lane you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

What you'll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well‑being Support: Access immediate well‑being advice because we care about our employees.

What you'll do

As a Maintenance Engineer, you'll enjoy your work and take pride in delighting our guests:

• You will be responsible for caring for the Hotel during their day and night shifts to ensure our guests receives nothing but the best experience.
• You will be responsible for checking all essential plants and repairs where necessary during their day.
• You will carry out mechanical and electrical work, setting out jobs from drawings, specifications and requisition the necessary installation materials as well as instruct operatives in the methods to complete the job.
• You will be dealing with day to day requests
• You will be working together with other Engineers on the PPM programs

What you'll bring

Essential Skills and Experience

• Minimum 3 years’ experience as a Maintenance Engineer or similar position in 5 star Hotel
• Strong verbal communication skills – English is the primary language used in our hotel.
• Good communication skills with a strong customer service ethic.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email [e-mail] so that we can discuss how we can support you through this process.

Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London

Who we are

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email [e-mail] so that we can discuss how we can support you through the process.

Reference

2022-2949

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