Maintenance Delivery Manager: Repairs & Voids

Sanctuary Group; Welwyn Garden City; On-site; GBP 44,000 - 46,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer contrib.

Life Assurance

Employee Advice Service

Cycle to Work scheme

Wellbeing support

Job summary

Sanctuary Group is seeking a Maintenance Service Delivery Manager in Welwyn Garden City to lead responsive repairs and voids across multiple properties. You will manage a team of 12-16 operatives, drive safety and quality standards, and collaborate with internal and external stakeholders to ensure fast, reliable service.

The role combines site-based autonomy with regular governance across sites, offering development opportunities within Sanctuary.

Qualifications

• Must hold ILM membership and NVQ Level 3 in a core trade.
• Proven experience in leading a maintenance team.
• Experience in building maintenance or facilities management.
• Working knowledge of Health and Safety legislation; ability to drive on company business with a UK licence.
• Proficiency with Microsoft Excel, Word and Outlook.

Responsibilities

• Manage end-to-end delivery of void properties from scoping to hand back.
• Ensure void works meet timescales, quality and compliance.
• Deliver in-house responsive repairs and drive service performance.
• Lead and develop a team of 12-16 operatives.
• Oversee health, safety and statutory compliance across sites.
• Inspect completed works for quality and value for money.
• Collaborate with internal/external stakeholders to improve performance.
• Prioritise workloads and coordinate across multiple locations.

Skills

Team leadership

Building maintenance

Health & safety

Time management

MS Office

Driving licence

ILM membership

NVQ Level 3

Education

NVQ Level 3 in core trade

Job description

Sanctuary Group is seeking a Maintenance Service Delivery Manager in Welwyn Garden City to lead responsive repairs and voids across multiple properties. You will manage a team of 12-16 operatives, drive safety and quality standards, and collaborate with internal and external stakeholders to ensure fast, reliable service.

The role combines site-based autonomy with regular governance across sites, offering development opportunities within Sanctuary.