Maintenance Coordinator / Account Manager

TN United Kingdom; Basildon; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Maintenance Coordinator/Account Manager to join their dynamic team in Basildon. This role involves managing day-to-day operations, coordinating maintenance schedules, and providing key support to the Help Desk Manager. Ideal candidates will possess strong organizational skills and relevant experience, ensuring smooth client interactions and efficient task management. This position offers a great opportunity for career advancement in a supportive environment that values teamwork and communication.

Qualifications

• Strong organizational skills and experience in a similar environment.
• Ability to manage client requests effectively.

Responsibilities

• Support daily operations of a help desk, reporting to the Help Desk Manager.
• Manage calls and tasks through the CAFM system.

Skills

Organizational Skills

Client Communication

CAFM System Management

Education

Experience in Maintenance Coordination

Tools

CAFM System

Job description

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Maintenance Coordinator / Account Manager, Basildon

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Client:

Streamline Recruitment

Location:

Basildon, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Streamline Recruitment is currently recruiting on behalf of a client based in Basildon for a Maintenance Coordinator/Account Manager . This role offers the opportunity to join a dynamic team, handling day-to-day operations, planned maintenance schedules, and reactive requests, all while providing key support to the Help Desk Manager. If you have strong organizational skills and experience in a similar environment, this could be the ideal next step in your career.

Key Responsibilities:

• Support the smooth daily operation of a help desk, reporting directly to the Help Desk Manager.
• Handle client requests via email, phone, and portal systems.
• Input and manage calls through the company's CAFM system, assigning tasks to the appropriate trades and suppliers, scheduling appointments, sending purchase orders, and processing permits.
• Oversee the planning and execution of both planned preventative maintenance and reactive maintenance schedules, ensuring that all updates are communicated to the relevant account coordinators.
• Process supplier updates, gather quotes where necessary, and upload all relevant information to the CAFM system and client portals.
• Estimate additional works as required.
• Manage the closure of work orders and prepare reports for clients.
• Participate in the out-of-hours weekday and weekend rotas, with overtime paid for weekend shifts.
• Attend client meetings when necessary

Monday - Friday 08:00-17:00

If you are interested, please apply today!