Maintenance Assistant

Kion Group AG; United Kingdom; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career development

Competitive compensation

Pay transparency

Global opportunities

Job summary

Dematic is seeking a Maintenance Assistant to support automated material handling equipment within a warehouse environment. You will respond to faults, assist with maintenance tasks and ensure safe operation, quality service, and strong customer relations.

Ideal candidates are team players with basic mechanical/electrical knowledge, good IT skills, and a proactive approach to improving site performance. Day, night shifts and weekend work may be required.

Qualifications

• Strong customer focus and communication skills.
• Willingness to work day, night shifts and weekends.
• Basic understanding of mechanical and electrical machinery.
• Experience in warehouse or automated environments is a plus.
• Good IT skills and numeracy.

Responsibilities

• Carry out first line response to faults, blockages and issues on or around automated material handling equipment.
• Receive and complete work orders within planned or reactive work assignments.
• Resolve faults / blockages / issues within agreed timescales to ensure service delivery.
• Assist the Maintenance Technician with daily maintenance tasks and help them resolve breakdowns.
• Comply with Health & Safety legislation at all times.
• Represent the company in a professional manner and maintain customer relations.
• Be proactive to help with efficiency of the system and reduce breakdowns.
• Input ideas into the team to help make site and team improvements.

Skills

Customer focus

Teamwork

Health & Safety mindset

Basic mechanical knowledge

Basic electrical knowledge

IT skills

Tools

IT systems

Job description

Logistics Is Our Business. People Are Our Passion Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members. Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre.

When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around.

We need your tech savvy and innovative approach to help us continue to transform the industry with world-class, leading-edge solutions

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: Logistics and Supply Chain Careers at Dematic Logistics and Supply Chain Careers at Dematic Chart your path!

Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.

Tasks and Qualifications:

Working for a globally recognised customer the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry.

As a Maintenance Assistant you will be... Making your impact

• Carry out first line response to faults, blockages and issues on or around automated material handling equipment
• Carry out tasks under limited supervision within approved guidelines and follow Safe Systems of Work, Risk Assessments and method Statements
• Receive and complete work orders within planned or reactive work assignments
• Resolve faults / blockages / issues within agreed timescales to ensure service delivery
• Comply with Health & Safety legislation at all times
• Assist the Maintenance Technician with daily maintenance tasks and help them resolve breakdowns
• Represent the company in a professional manner and maintain customer relations
• Be proactive to help with efficiency of the system and reduce breakdowns.
• Contributing to the team
• Basic understanding of mechanical / electrical machinery is desirable
• Experience of working in a warehouse or automated environment
• Fair/Good IT skills
• Good communication, numeracy and written skills and a strong customer focus
• Strong Health & Safety mindset
• Willingness to work day shifts, night shifts & weekends
• Ability to work with and compliment/contribute to a high performing team
• Input ideas into the team to help make site and team improvements.

KION brands keep the world moving - globally, regionally, and locally.

KION is the Supply Chain Solutions Company.

With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered.

KION offers its customers the full spectrum of solutions to make their supply chains future-ready.

Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment.

Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution.

Whether locally or globally - we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions.

Join our team - Push it forward.