Maintenance Administrator

Haven; Beach; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

free access to Haven facilities

savings at national brands and retail

Job summary

Haven is seeking a Maintenance Hub Administrator to provide essential support to the Facilities Team across the park. You will coordinate maintenance activities, manage records, and help maintain a safe, well‑maintained environment for guests and owners.

The role involves scheduling tasks, managing goods-in processes, stock control, and liaising with contractors to ensure compliant operations. You will deliver strong customer service and work well in a proactive team setting.

Qualifications

• Strong organisational and administrative skills.
• Experience in stock, asset management, or goods-in processes is advantageous.
• Excellent communication and problem-solving abilities.
• Proficiency in using IT systems and software (training provided).
• Ability to manage multiple tasks and priorities in a busy environment.
• A proactive, team-oriented approach.

Responsibilities

• Coordinate and schedule maintenance tasks, ensuring timely responses to service requests.
• Manage goods-in processes, including receiving, recording, organising deliveries and supplies.
• Oversee stock and asset management, ensuring accurate records and efficient control systems.
• Liaise with contractors to manage schedules, work locations, and compliance requirements.
• Maintain records of work orders, inspections, and compliance checks, ensuring all data is up to date.
• Monitor inventory levels of tools, equipment, and supplies, arranging replenishments when needed.
• Act as a communication hub between the maintenance team, contractors, and other departments, ensuring seamless operations.
• Support adherence to all Health & Safety protocols and compliance standards.
• Provide exceptional customer service when addressing queries from guests, owners, and team members.

Skills

Organisational skills

Administrative skills

Communication

IT systems proficiency

Job description

Position: Maintenance Hub Administrator

Type: Full-Time / Permanent

Pay Rate: Up to £12.71 per hour depending on age

Join our One Great Team here at Haven as a Maintenance Hub Administrator, where you’ll provide essential support to the Facilities Team to ensure the smooth and efficient operation of maintenance services across the park.

We’re seeking an organised and proactive individual to help coordinate maintenance activities, manage records, and support our commitment to providing a safe, well-maintained environment for our guests and owners.

Key Responsibilities

• Coordinate and schedule maintenance tasks, ensuring timely responses to service requests.
• Manage goods-in processes, including receiving, recording, organising deliveries and supplies.
• Oversee stock and asset management, ensuring accurate records and efficient control systems.
• Liaise with contractors to manage schedules, work locations, and compliance requirements.
• Maintain records of work orders, inspections, and compliance checks, ensuring all data is up to date.
• Monitor inventory levels of tools, equipment, and supplies, arranging replenishments when needed.
• Act as a communication hub between the maintenance team, contractors, and other departments, ensuring seamless operations.
• Support adherence to all Health & Safety protocols and compliance standards.
• Provide exceptional customer service when addressing queries from guests, owners, and team members.

Requirements

• Strong organisational and administrative skills.
• Experience in stock, asset management, or goods-in processes is advantageous.
• Excellent communication and problem-solving abilities.
• Proficiency in using IT systems and software (training provided).
• Ability to manage multiple tasks and priorities in a busy environment.
• A proactive, team-oriented approach.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.