Main - Costa Barista

Funky Pigeon; Colchester; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Costa Coffee is seeking a Barista in Colchester to deliver exceptional customer service and uphold our store standards. You will work as part of a team to serve a wide range of beverages and fresh bakery items, while engaging customers with product knowledge and recommendations.

We value enthusiasm, reliability and a collaborative approach in a fast-paced setting, with emphasis on delivering a high-quality guest experience every visit.

Qualifications

• Demonstrate passion for great customer experience.
• Friendly, approachable manner with customers.
• Ability to learn product range and make recommendations.

Responsibilities

• Interact with customers to understand their preferences.
• Deliver store standards and presentation.
• Provide product recommendations with confidence.
• Work as part of a team in a fast-paced environment.
• Support daily activities to ensure smooth service.

Skills

Customer service

Teamwork

Product knowledge

Communication

Attention to detail

Job description

As a Barista at Costa Coffee, you’ll provide exceptional customer service and as part of a team to deliver our fantastic store standards.

Costa Coffee offers over 40 beverage options that are hot, cold, and iced as well as offering fresh baked products in store, patisserie items, hot breakfast, and lunch on the go Costa Coffee prides itself on supporting the local community and giving back to its customers with a wealth of offers, loyalty and NHS discounts.

What being a Barista is all about?

• Interact with customers to understand their favourite food and beverage preferences so they get the best experience on every visit
• Deliver ‘best in town’ standards through presentation standards, availability
• Have great product knowledge to sell and recommend our products and services to your customers.
• Proactively engage with customers to understand their needs and make recommendations
• Working as part of a winning Team: pulling together with other members in the team to adapt to what can be a changing fast pace environment.

What our Stores would love to see.

• A passion for providing a great customer experience in your stores by Crafting Great coffee with your passion and energy for that Perfect Blend
• Good communication skills and Listening skills to understand then customers needs

• Great organisation skills plus strong attention to detail
• Able to work as part of a team, supporting your colleagues and helping to deliver the daily activities

How we reward our teams:

We know you’ll work hard to make WH Smith a success and our customers happy, so as well as your salary, pension scheme, holidays Hourly paid 6.6 weeks including bank holidays and employee discounts (up to 50%),

we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.