Mailroom Clerks - GCAPJP00001588

Capita; Tees Valley; On-site; GBP 15,000 - 21,000; Full time

Job summary

Capita is seeking a Mailroom Clerk for a desk-based role at Darlington, with 37.5 hours per week and a 8am–4pm Monday to Friday shift. The contract runs until the end of December 2026, with a pay rate of £12.90 per hour. Office-based duties include handling mail, data entry, and document processing.

Some lifting (up to ~12kg) and regular movement of boxes will be required. Applicants should have strong administrative skills, be detail-oriented, and able to work accurately in a fast-paced

Qualifications

• Desk-based role requiring strong administrative skills and high attention to detail.
• Require accurate data entry and ability to follow processes.

Responsibilities

• Open, sort, and distribute high volumes of mail daily.
• Process cheques and other payment methods securely.
• Input data into internal computerised systems.
• Follow strict data protection and security procedures.
• Support prep, admin, scanning and indexing teams with manual handling.
• Perform general mailroom duties as required.

Skills

Attention to detail

Data entry

Computer literacy

Accuracy under pressure

Tools

Internal computerised systems

Job description

Position: Mailroom Clerk
Location: Unit 11B Lingfield Close, Lingfield Point, Darlington, DL1 1AX
Pay: £12.90ph
Hours: 37.5 hours per week, 5 days per week
Contract: untill end of December 2026
Shifts: Monday - Friday 8am - 4pm with a 30 minute lunch break

Job Purpose

The Mailroom role is primarily desk-based and focuses on strong administrative skills and a high level of attention to detail. Responsibilities include preparing and scanning documents, as well as general mailroom duties.

The role also involves some physical activity, including lifting boxes of documents (up to approximately 12kg). While this is not required continuously throughout the day, candidates should be comfortable with regular lifting and walking while carrying boxes.

Key Responsibilities:

• Opening, sorting, and distributing high volumes of incoming mail on a daily basis
• Processing cheques and other payment methods accurately and securely
• Handling and inputting data into internal computerised systems
• Working in line with strict data protection and security procedures
• Following set processes and work instructions to meet client requirements
• Managing and reviewing various types of documentation with accuracy
• Supporting different teams including prep, admin, scanning, and indexing with some manual handling

Key Skills:

• Strong attention to detail and ability to work with high accuracy
• Comfortable working in a fast-paced, target-driven environment
• Ability to meet deadlines and work under pressure
• Good level of computer literacy
• Confident handling different types of paperwork
• Ability to follow instructions and adhere to processes

Additional Information:

Comprehensive training will be provided along with ongoing support. A good level of computer literacy is needed, along side a good level of physical fitness as this role will involve manual handling too.

Successful candidates will need to provide their own safety footwear.
All applications will be subject to pre-employment screening, referencing checks, including a paid for DBS.