Mail Room Assistant

CBRE Group, Inc.; Bracknell; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

CBRE Global Workplace Solutions is recruiting for a Mailroom assistant on a Fixed Term Contract in Bracknell. The role handles mail, deliveries and meeting room setup across a five-storey site, acting as the main contact for the client and CBRE staff.

You will need GCSE English and Maths at grade C/4 or equivalent, be PC literate and have strong English communication. The position runs Monday–Friday 8:00–16:30 with a fixed term through 30 September 2027 and entails some physical movement of

Qualifications

• Minimum 4 at GCSE English Language and maths or equivalent.
• PC literate with Word, Excel and Outlook.
• Excellent spoken and written English and ability to communicate at all levels.
• Experience in mailroom function is required.
• Physical fitness for moving furniture and deliveries is essential.

Responsibilities

• Attend to mail, parcels and deliveries within a five-storey building.
• Set up meeting rooms and conference rooms in various formats.
• Assist with consumables, toner, paper and AV equipment basics.
• Move goods with pallet trolleys and coordinate with couriers/Royal Mail.
• Ensure safety, quality, health and environmental requirements are followed.

Skills

GCSE English

GCSE Maths

PC literate (Word, Excel, Outlook)

Excellent spoken and written English

Mailroom experience

Physical fitness

Ability to prioritise workload

Education

GCSE English Language and Maths

Tools

Word

Excel

Outlook

Job description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Mailroom assistant on a Fix term contract

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. The role of Mailroom assistant is key to the site operation, being sole point of contact for client and CBRE staff to contact re mail, goods in and out.

The role holder is responsible for the mailroom function at client corporate office, including meeting room setup, taking delivery of pallets of goods, so physical fitness is essential.

This is a Fixed Term Contract, covering a leave of absence to September 30th 2027.

What You’ll Do:

• Demonstrate strong HOST values, with a customer delight mindset during all tasks.
• Be a professional, well-presented, welcoming face of CBRE and key point of contact for the client and
• international, diverse workforce.
• Excellent communication skills - verbal, phone, written and computer literate.
• Assisting with topping up consumables in meeting rooms and printer areas as needed including changing copy toner and stocking paper.
• Delivering packages and mail around a 5 storey building.
• Arranging goods in and goods out via couriers and Royal Mail.
• Use of pallet trolleys to move goods around and take deliveries from couriers.
• Setting up meeting rooms and conference rooms in various formats including moving desks and chairs as needed - physical fitness is essential.
• Scanning mail and sending to relevant staff.
• Ensuring compliance with legislative, Client and CBRE Quality, Health, Safety and Environmental requirements at site
• Completing assigned e-learning as needed.
• Assist visitors and clients in using meeting room AV systems.
• Assist with basic FM duties such as tap flushing, tap temperature tests, fire alarm weekly tests, fire drills, monthly visual inspections of fire extinguishers.
• This is an office based role, Mon-Fri 8am - 4.30pm with half hour lunch on a fixed term contract to 30th September 2027.
• Perform any other reasonable task as required by their Manager.

What you’ll need:

• Minimum 4 at GCSE English Language and maths or equivalent.
  PC literate - word, excel, outlook
• Excellent spoken and written English
  Ability to communicate at all levels
• Client delight mindset
  Experience in mailroom function
• Physical fitness for moving furniture in meeting rooms and delivery pallets.

• Ability to prioritise workload to effectively.
• Maintain a customer delight mindset.
• Strong organisational skills
• Customer service orientated
• Self-motivated with a ‘can do’ attitude
• Professional presentation
• Communication skills
• Outlook skills

About CBRE Global Workplace Solutions:

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.