Macular Service Coordinator - Patient Care & Clinic Flow

University Hospitals Dorset Nhs Foundation Trust; Poole; Sur place; GBP 24 000 - 32 000; Plein temps

Résumé du poste

University Hospitals Dorset NHS Foundation Trust is seeking an organised administrator to coordinate the UHD Macular Service, supporting timely, high-quality care and effective patient pathways within the multidisciplinary team.

You will ensure clinics run smoothly, manage referrals and bookings, and adhere to NICE guidelines in pathway delivery.

The role requires strong communication, independence and teamwork; NHS experience and the ability to produce reports and minutes will be advantageous.

Qualifications

• Educated to diploma level or equivalent qualification or equivalent experience/ knowledge
• Experience of co-ordinating a macular service
• Ability to work independently and as part of a team
• Experience of NHS working is desirable
• Experience of producing reports and minutes of meetings
• Computer skills are essential

Responsabilités

• Liaison with patients, staff and visitors to maintain high standards of care and sensitivity
• Close communication with Consultants and macula team to ensure clinics run smoothly
• Manage urgent referrals and same-day appointment needs
• Take accurate referral information to enable clinician to grade referrals
• Track follow-up patients to ensure timelines are met
• Analyse daily clinic capacity and rebook cancelled slots as needed

Connaissances

Coordination

Communication skills

NHS experience

Formation

Diploma level or equivalent

Outils

Computer skills

Description du poste

University Hospitals Dorset NHS Foundation Trust is seeking an organised administrator to coordinate the UHD Macular Service, supporting timely, high-quality care and effective patient pathways within the multidisciplinary team.

You will ensure clinics run smoothly, manage referrals and bookings, and adhere to NICE guidelines in pathway delivery.

The role requires strong communication, independence and teamwork; NHS experience and the ability to produce reports and minutes will be advantageous.