Macular Team Leader (12 Month Fixed Term)

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 26,000 - 27,000; Full time

Job summary

Bradford Teaching Hospitals NHS Foundation Trust seeks a Band 3 Team Leader to support the administration team at the Bradford Macular Centre. You will manage referrals, coordinate patient appointments and waiting lists, and help ensure accurate records and smooth patient pathways.

Working alongside the Macular Service Co-ordinator, you will train and guide administrative colleagues, liaise with clinical teams and external professionals, and prioritise workloads across Trust sites as required.

Qualifications

• Proven office/administration experience.
• Excellent admin and organisational skills.
• Experience working as part of a team and using own initiative.
• Experience in guiding and training colleagues.
• Experience contributing to improvements in administration processes.
• Previous NHS experience.
• Experience using electronic patient records or patient admin systems.
• Experience managing appointments, referrals or patient pathways.

Responsibilities

• Managing referrals and coordinating patient appointments and waiting lists.
• Maintaining accurate records and supporting patient pathways.
• Providing guidance and training to administrative colleagues and liaising with clinical teams and external professionals.
• Assisting with prioritising and organising departmental workloads.
• Flexibility to work across Trust sites as required.

Skills

Organisational skills

Time management

Initiative

Training staff

Communication skills

Teamwork

Prioritisation

Education

GCSE or equivalent

Vocational Qualification Level 3 or equivalent

Job description

Employer Bradford Teaching Hospitals NHS Foundation Trust Employer type NHS Site Bradford Macular Centre Town Bradford Salary £25,760 - £27,476 per annum Salary period Yearly Closing 29/10/2026 23:59

Band 3

Job overview

Closing Date: 29.10.26

Shortlisting to take place after closing date: commencing 30.10.26

Interview expected to take place in the week following shortlisting: w/c 09.11.26

We are recruiting a Band 3 Team Leader to join our administration team at the Bradford Macular Centre.

We are looking for an organised, motivated individual with excellent communication skills who can support the day to day running of this busy ophthalmology service.

Working alongside the Macular Service Co-ordinator, you will help ensure the smooth delivery of administrative services while providing guidance and support to colleagues.

Main duties of the job

The role involves managing referrals, co-ordinating patient appointments and waiting lists, maintaining accurate records and supporting effective patient pathways.

You will provide guidance and training to administrative colleagues, liaise with clinical teams and external healthcare professionals, and assist with the organisation of departmental workloads.

The successful candidate will be able to prioritise effectively, work independently and use their initiative in a busy environment. Flexibility to work across Trust sites may be required.

Working for our organisation

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We are one team

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Detailed job description and main responsibilities

The successful candidate will be able to prioritise effectively, work independently and use their initiative in a busy environment. Flexibility to work across Trust sites may be required.

Please see Job Description for full details

Person specification

Experience

• Previous office/administration experience
• Excellent admin and organisational skills
• Experience of work effectively as part of a team and using own initiative
• Experience of supporting, guiding and training colleagues
• Experience of contributing to improvements in administration processes and systems
• Previous NHS experience
• Experience of using electronic patient records or patient admin systems
• Experience of managing appointments, referrals or patient pathways

Skills

• Excellent organisational and time management skills
• Ability to use initiative and make appropriate decisions within the responsibility of the role.
• Ability to meet deadlines and priorities competing workloads
• Ability to remain calm and professional when working under pressure
• Ability to train staff in systems and procedures
• Ability to recognise and escalat… appropriately

Qualifications

• Must have a good basic education to minimum GCSE standard or equivalent*
• Vocational Qualification Level 3 or equivalent*

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