MacOS & Jamf IT Specialist — Endpoint & Security Lead

Eligo Recruitment; England; Hybrid; GBP 38,000 - 59,000; Full time

Benefits offered by this job

Professional development

Certification support

Job summary

Eligo Recruitment is seeking an IT Support Specialist to own and evolve a predominantly Apple-based device estate managed via JAMF. The role blends hands-on endpoint management with security, identity and infrastructure responsibilities across macOS, Windows and Linux.

You will work in a hybrid environment, supporting onboarding, device provisioning, and security governance while driving automation and documentation to improve service delivery for a growing internal tech ecosystem.

Qualifications

• Experience in IT Support, Systems Administration or Endpoint Engineering.
• Strong hands-on JAMF administration experience.
• Proven macOS endpoint management capability.
• Experience supporting Windows and Linux environments.
• Knowledge of Okta, Active Directory, AWS IAM and Google IAM.
• Networking and infrastructure troubleshooting experience.
• Google Workspace administration experience.
• Understanding of endpoint security and IT best practice.

Responsibilities

• Own and administer the JAMF platform across device lifecycle management, compliance and user experience.
• Manage macOS deployment, enrolment, patching and policy administration.
• Configure software deployment workflows, automation and endpoint security controls.
• Support provisioning, onboarding and device refresh processes.
• Monitor endpoint health, performance and compliance.
• Partner with security tooling including JAMF Protect.
• Deliver day-to-day IT support across users, systems and business applications.
• Act as escalation support across 1st and 2nd line requests.
• Support onboarding, inductions and secure offboarding.
• Troubleshoot hardware, software and collaboration platforms.
• Promote effective and secure technology usage across teams.
• Administer identity and access platforms including Okta, Active Directory, Google Workspace and Adobe.
• Support Windows, macOS and Linux environments.
• Maintain networking and infrastructure services including VPN, DNS, TCP/IP, DHCP and firewalls.
• Contribute to security governance aligned to ISO 27001.
• Support monitoring, vulnerability management and remediation initiatives.
• Develop operational automation using Bash, Python and PowerShell.
• Maintain clear technical documentation.
• Identify opportunities to improve processes and service delivery.

Skills

JAMF administration

macOS endpoint management

Windows & Linux support

Okta / AD / Google IAM

Networking & infrastructure

Google Workspace administration

Tools

JAMF

Okta

Active Directory

Google Workspace

Job description

Eligo Recruitment is seeking an IT Support Specialist to own and evolve a predominantly Apple-based device estate managed via JAMF. The role blends hands-on endpoint management with security, identity and infrastructure responsibilities across macOS, Windows and Linux.

You will work in a hybrid environment, supporting onboarding, device provisioning, and security governance while driving automation and documentation to improve service delivery for a growing internal tech ecosystem.