M365 Support Specialist — Enable Modern Work (Flexible Working)

University of Portsmouth; Portsmouth; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Flexible working

Staff discounts & development

Job summary

University of Portsmouth is seeking a role focused on enabling staff and students to confidently adopt Microsoft 365 as part of the Modern Work Programme. You will provide accessible guidance, support, and engage with users to understand practical usage and productivity challenges, helping reduce barriers and promote secure, efficient practices.

The interview process is anticipated on 16 October 2026, with the appointment being a fixed-term contract until 01 March 2028.

Qualifications

• Bachelor's degree in IT or related field.
• Experience delivering user-focused IT support and training.
• Strong communication and organisational skills.
• Knowledge of Microsoft 365 suite and security best practices.

Responsibilities

• Enable staff and students to confidently adopt Microsoft 365.
• Provide accessible, high-quality guidance and support.
• Engage with staff and students to understand practical usage and productivity challenges.
• Identify support needs and opportunities to improve ways of working.
• Contribute to digital workplace improvements and transformation initiatives.

Skills

Microsoft 365

User support

Stakeholder engagement

Education

Bachelor's degree in IT or related field

Tools

Microsoft 365 Admin Center

SharePoint

Teams

Job description

University of Portsmouth is seeking a role focused on enabling staff and students to confidently adopt Microsoft 365 as part of the Modern Work Programme. You will provide accessible guidance, support, and engage with users to understand practical usage and productivity challenges, helping reduce barriers and promote secure, efficient practices.

The interview process is anticipated on 16 October 2026, with the appointment being a fixed-term contract until 01 March 2028.