M365 Adoption Lead for Public Services

Liverpool European Partnership; Liverpool; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

27 days holiday

Flexible working

LGPS Pension Scheme

Professional development

Health & Wellbeing Programme

Cycle to work

Travel Pass Scheme

Car lease salary sacrifice

Family friendly leave

Gym discounts

Employee volunteering

Job summary

Liverpool City Council seeks an M365 Digital Adoption Professional to drive the effective adoption and use of Microsoft 365 services across the organisation. You’ll support business-as-usual activity and digital transformations, ensuring staff understand how M365 tools can improve ways of working for residents and colleagues.

You will develop guidance, learning materials, and communications while collaborating with ICT and service areas to promote best practices, governance, and continuous

Qualifications

• Experience supporting adoption of Microsoft 365 and related services.
• Ability to create clear, accessible user guidance and materials.
• Strong collaboration with ICT and service teams to drive adoption.

Responsibilities

• Support M365 adoption activity and enable staff to use Microsoft 365 tools confidently.
• Create clear guidance, learning materials and communications for services.
• Promote best practice for collaboration, information management, security and governance.
• Identify adoption challenges and opportunities for improvement with services.
• Collaborate with ICT, service areas and project teams to drive adoption.
• Build knowledge of Microsoft 365, digital adoption, and change management through hands-on learning.

Skills

Microsoft 365

Change management

Communication skills

Guidance development

Tools

SharePoint Online

Microsoft Teams

OneDrive

Power Platform

Job description

Liverpool City Council seeks an M365 Digital Adoption Professional to drive the effective adoption and use of Microsoft 365 services across the organisation. You’ll support business-as-usual activity and digital transformations, ensuring staff understand how M365 tools can improve ways of working for residents and colleagues.

You will develop guidance, learning materials, and communications while collaborating with ICT and service areas to promote best practices, governance, and continuous