M&E Sales Manager

Klarent Hospitality; Bellshill; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Meeting & Events Manager who is passionate about delivering exceptional customer experiences. This role involves overseeing daily operations and managing a dynamic sales team to drive event sales and client relationships. You will have the opportunity to work in a vibrant environment that values your contributions and offers excellent growth potential within the hospitality sector. If you thrive in a fast-paced setting and enjoy making guests smile, this position is perfect for you. Join a team that rewards hard work and dedication with exciting incentives and opportunities for personal development.

Benefits

Cash incentives for referrals

Long service recognition cash bonus

Meals provided during shifts

Discounted leisure facilities

Discounted hotel stays

Free hotel stays as rewards

Personal development opportunities

Fully funded apprenticeships

Annual holiday entitlements

Opportunity to buy additional holiday

Qualifications

• Passionate about customer service with a positive attitude.
• Strong organizational skills and ability to multitask effectively.

Responsibilities

• Oversee day-to-day operations and ensure brand standards are met.
• Manage the MICE sales team and drive enquiry conversion.
• Develop relationships with clients for repeat business.

Skills

Organizational Skills

Time Management

Customer Service

Teamwork

Multitasking

Attention to Detail

Sales Skills

Positive Attitude

Job description

Competitive Salary + Management Bonus Scheme

Job Description

Job Ref: AM14287

Branch: Doubletree by Hilton Strathclyde

Location: Doubletree by Hilton Strathclyde, Bellshill

Salary/Benefits: Competitive Salary + Management Bonus Scheme

Contract type: Permanent

Hours: Full Time

Posted date: 09/04/2025

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives,
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements

Does the below sound like you?

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Good organisational / time management skills.
• Resilient, creative, able to multitask and can work under pressure
• Ability to work various shift patterns including weekends
• Eye for detail, ensuring exceptional customer experiences all the time
• If the Meet & Events Manager role sounds like you, do you have the skill set and experience to take on this role? Then what’s stopping you?

Klarent Hospitality are recruiting for a Meeting & Events Manager

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role:

Overseeing the day-to-day business and ensuring all processes and brand standards are adhered to, ensuring attention to detail.

• Managing the MICE sales team
• Encouraging the team to drive enquiry conversion and recognize opportunities to up-sell to clients.
• Be hands-on in managing event sales
• Developing relationships with key clients and agents to ensure repeat business.
• Conducting regular performance reviews and providing support to the planning team as required.
• Holding site visits and client visits as required.
• Excellent organisation and time management.
• Eye for detail and actively using own initiative.

Welcome to DoubleTree by Hilton Strathclyde. Ideally located in the heart of the central belt, our Strathclyde hotel is just 12 miles from Glasgow city center and is only a 30 minute train ride via ScotRail. Nearby attractions include Hampden Park, the Emirates Arena and Tollcross International Swimming Centre. We’re also just 20 minutes from the shops, museums and nightlife of Glasgow city centre.

At DoubleTree by Hilton Strathclyde, you’ll find some pleasant surprises to help you relax. We’re home to the largest Livingwell Health Club in Europe, featuring an extensive range of the latest fitness equipment, exercise classes and an indoor pool. Visit our spa for beauty and relaxation treatments or unwind in the sauna, steam room and whirlpool.

When you’re feeling hungry, The Space is the place to be. Meet with friends and clients to grab a bite to eat or a Starbucks coffee, or make it a working lunch with our complimentary WiFi, mobile charging stations, Bluetooth connectivity and TV stations. 24-hour room service is also available for the ultimate convenience.