M&E Assistant — Craft Memorable Guest Experiences

Leonardo Hotels; Southampton; Hybrid; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Special hotel room rates across UK &EU

Employee recognition schemes

Talent referral scheme

Wellbeing calendar

Job summary

Leonardo Hotels is seeking a dedicated M&E Assistant at Leonardo Royal Hotel Southampton Grand Harbour. You will provide exceptional guest care, work with teams across departments to enhance guest experiences, and ensure M&E areas are maintained and ready for client arrivals.

The role emphasizes a proactive, hands-on approach, adherence to safety guidelines, and a willingness to support colleagues and guests while contributing to the hotel’s guest-care culture.

Qualifications

• Genuine passion for delivering memorable moments to guests.
• Positive approach to changing service environments and priorities.
• Hands-on with a proactive approach to delivering consistent results.
• Engaged with guest care culture and willing to suggest improvements.

Responsibilities

• Offer exceptional guest care at all times.
• Collaborate with colleagues in all departments to elevate guest experience.
• Ensure M&E operation is clean, tidy and ready for client arrival.
• Service, refresh and clear rooms as required.
• Operate safely with adherence to health and safety regulations.

Skills

Guest care

Team player

Communication

Proactive

Job description

Leonardo Hotels is seeking a dedicated M&E Assistant at Leonardo Royal Hotel Southampton Grand Harbour. You will provide exceptional guest care, work with teams across departments to enhance guest experiences, and ensure M&E areas are maintained and ready for client arrivals.

The role emphasizes a proactive, hands-on approach, adherence to safety guidelines, and a willingness to support colleagues and guests while contributing to the hotel’s guest-care culture.