Luxury Style Advisor - Personal Styling & Service

ME+EM Ltd; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Birthday off

Pension Scheme

Group Life Insurance

Employee Assistance Programme (EAP)

Cycle to Work Scheme

Real Living Wage Employer

Job summary

ME+EM Ltd is seeking a full-time Style Advisor for our Kings Road Store in London. The role requires flexibility to work across 7 days with 7.5 hour shifts and a focus on delivering an authentic and memorable service.

You will thrive in a dynamic team, communicate clearly, multitask effectively and adapt to high and low traffic patterns while upholding the ME+EM brand standards and visual merchandising. The position emphasizes customer relationships and styling expertise.

Qualifications

• Experience in a fast paced, high volume retail environment.
• Passion for fashion and providing outstanding customer service.

Responsibilities

• Provide the best experience through speed and accuracy.
• Follow brand dress code and represent ME+EM at all times.
• Continually improve product knowledge and research products online.
• Assist customers in-store or online with product requests.
• Build confident, lasting relationships with customers.
• Carry out personal styling sessions with confidence.
• Style and outfit recommendations to customers.
• Escalate complaints to management when needed.
• Assist with opening/closing duties and stock management.
• Handle till functions, transactions, refunds and phone orders securely.
• Ensure GDPR compliance in data handling.
• Maintain store visual merchandising standards.
• Replenish stock and keep the shop floor tidy.
• Assist with deliveries and stock recalls.

Skills

Fast-paced environment

Customer service

Job description

ME+EM Ltd is seeking a full-time Style Advisor for our Kings Road Store in London. The role requires flexibility to work across 7 days with 7.5 hour shifts and a focus on delivering an authentic and memorable service.

You will thrive in a dynamic team, communicate clearly, multitask effectively and adapt to high and low traffic patterns while upholding the ME+EM brand standards and visual merchandising. The position emphasizes customer relationships and styling expertise.