Luxury Store Supervisor & Style Coach

Frasers Group; Lincoln; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Staff discount across Frasers stores

Uniform discount

Bonuses (weekly/monthly/quarterly)

Long service awards

Gym membership

Job summary

Frasers Group is seeking a Supervisor for Flannels Leicester to lead a high-performing team and deliver a luxury shopping experience. You will coach brand ambassadors, promote products, and drive sales while maintaining brand standards and store presentation.

A proactive attitude and strong customer focus are essential. You will report to store management, collaborate with brand representatives, and help deliver in-store events and campaigns that enhance customer loyalty and keep visual

Qualifications

• Experience leading a team in a fast paced environment.
• Excellent communication and interpersonal skills.
• Strong commercial mindset with a customer-first approach.
• Ability to promote brand image and drive sales.

Responsibilities

• Provide a luxury selling experience with strong product knowledge.
• Drive sales and meet team KPIs.
• Develop customer loyalty and engage clients for events.
• Lead by example and coach brand ambassadors.
• Support store management and brand relationships.

Skills

Team leadership

Customer focus

Communication

Commercial mindset

Brand ambassador

Job description

Frasers Group is seeking a Supervisor for Flannels Leicester to lead a high-performing team and deliver a luxury shopping experience. You will coach brand ambassadors, promote products, and drive sales while maintaining brand standards and store presentation.

A proactive attitude and strong customer focus are essential. You will report to store management, collaborate with brand representatives, and help deliver in-store events and campaigns that enhance customer loyalty and keep visual