Luxury Store Manager — Lead Team & Client Experience

Kiltane; Glasgow; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Permanent employment after probation

28 days annual leave plus 1 public hol

Job summary

Kiltane, Edinburgh-based luxury brand, is opening a new store in Glasgow and seeks a Store Manager to lead the team and deliver exceptional customer experiences. The role focuses on driving performance, maintaining presentation standards, and acting as a brand ambassador for the heritage and values of Kiltane.

Candidates should have at least 2 years in store management within luxury or premium retail, with strong leadership, communication, and client-focused skills to elevate the client journey.

Qualifications

• Minimum 2 years’ experience in store management, ideally within a luxury or premium retail environment.
• Ability to develop and coach a team to deliver outstanding customer service.
• Strong understanding of visual standards and brand presentation.

Responsibilities

• Lead and inspire the team to deliver exceptional client service.
• Act as a brand ambassador, representing Kiltane’s heritage and values.
• Drive sales performance and ensure targets are met.
• Maintain impeccable store presentation across sales floor and back of house.
• Keep shop floor fully stocked and beautifully presented at all times.
• Oversee daily store operations including opening and closing procedures.
• Foster a collaborative, high-performance team culture.

Skills

Leadership

Team development

Communication

People skills

Client-focused

Delegation

Initiative

Creativity

Job description

Kiltane, Edinburgh-based luxury brand, is opening a new store in Glasgow and seeks a Store Manager to lead the team and deliver exceptional customer experiences. The role focuses on driving performance, maintaining presentation standards, and acting as a brand ambassador for the heritage and values of Kiltane.

Candidates should have at least 2 years in store management within luxury or premium retail, with strong leadership, communication, and client-focused skills to elevate the client journey.