Luxury Store Manager

Retail Human Resources plc; Greater London; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Generous commission

Job summary

Retail Human Resources plc is recruiting a Store Manager for a luxury multi-brand boutique in central London. You will lead a small, high-performing team, act as brand ambassador, and ensure outstanding customer service while driving sales and brand standards.

The role covers payroll, HR, and back-office tasks, with in-store events to boost the boutique’s profile. Previous luxury-store management experience, a proven track record of targets, and passion for luxury brands are essential.

Qualifications

• Experience managing a store in a luxury environment.
• Track record of achieving targets and driving sales.
• Passionate about luxury brands and product knowledge.
• Strong experience in all aspects of store management.

Responsibilities

• Lead, motivate, and inspire a small, dynamic team.
• Act as a brand ambassador, delivering exceptional customer service at every touchpoint.
• Oversee payroll, HR, and all back-office functions.
• Develop, coach, and train the team to achieve KPIs and drive sales.
• Organise and participate in regular in-store events, enhancing the boutique’s profile and customer experience.

Skills

Store management

Leadership

Customer service

Team coaching

Payroll

HR

Event organisation

Brand ambassador

KPI tracking

Sales growth

Job description

An exciting opportunity has arisen for a Store Manager to join a luxury multi-brand boutique in the heart of the West End. Showcasing fashion-forward, trend-led brands, this is a fantastic opportunity for a manager who thrives on autonomy and leading a high-performing team.

The Role:

• Lead, motivate, and inspire a small, dynamic team
• Act as a brand ambassador, delivering exceptional customer service at every touchpoint
• Oversee payroll, HR, and all back-office functions
• Develop, coach, and train the team to achieve KPIs and drive sales
• Organise and participate in regular in-store events, enhancing the boutique’s profile and customer experience

The Candidate:

• Previous experience managing a store within a luxury environment
• Proven track record of achieving targets and driving sales growth
• Passionate about luxury brands and confident in sharing product knowledge with clients
• Strong experience in all aspects of store management

This role is perfect for someone who lives and breathes luxury and enjoys working in a fast-paced boutique environment with exciting events. In return, we offer a competitive salary, generous commission, and a range of benefits.

Reference: PS - 15640