Luxury Store Manager - Drive Sales & VIP Clientele

LVMH Group; Manchester; On-site; GBP 45,000 - 60,000; Full time

Job summary

Fendi Manchester is seeking an experienced Store Manager on a Fixed Term Contract to lead the store in line with FENDI values and LVMH guidelines. You will drive business development, build a loyal client base, and promote the brand’s history, craftsmanship, and materials.

You will oversee daily operations, team performance, CRM activities, and customer service standards while ensuring visual merchandising aligns with company standards and sales targets are met.

Qualifications

• 10+ years in managerial role.
• Bachelor’s or Master’s degree preferred.
• Strong selling and communication skills are required.
• English mandatory.

Responsibilities

• Monitor and achieve store performance with relevant KPIs.
• Assist in the selling process.
• Conduct daily briefings and manage the Team Board.
• Analyse the business, propose action plans to improve results, and promote cross-selling.
• Demonstrate sales leadership and set performance targets.
• Be aware of local trading environment and its impact on sales.
• Manage and supervise staff in executing company procedures.
• Develop loyal FENDI clients and implement CRM tools and clienteling.

Skills

Management experience

Degree preferred

Professional image

Sales skills

Administration/finance

Relationship skills

Leadership

POS/retail systems

Multitasking

Fashion luxury

English

Education

Bachelor's/Master's degree

Tools

Retail management system

Job description

Fendi Manchester is seeking an experienced Store Manager on a Fixed Term Contract to lead the store in line with FENDI values and LVMH guidelines. You will drive business development, build a loyal client base, and promote the brand’s history, craftsmanship, and materials.

You will oversee daily operations, team performance, CRM activities, and customer service standards while ensuring visual merchandising aligns with company standards and sales targets are met.