Luxury Store Leader | Brand Ambassador & Sales Growth

LVMH; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

KENZO, part of LVMH, seeks a Store Supervisor for its Bruton Street flagship in London. You will inspire the team to deliver outstanding client service, uphold brand standards, and drive profitable sales while meeting KPI targets.

You will lead by example, manage visual merchandising, clienteling, stock control, and weekly reporting, ensuring the store embodies the Kenzo image and delivers a premium customer experience.

Qualifications

• Education: Degree level or above.
• Experience: 5+ years in Luxury Retail; 3+ years in people management.
• Software: Office suite and Lotus Notes proficiency.

Responsibilities

• Brand Ambassador: excite and embody the Kenzo brand for customers and team.
• General Store VM/ Client Management: adhere to visual guidelines and enhance client journey.
• Sales/ Business Monitoring: drive sales, monitor stock, and set KPI targets.
• Team Management/ Back Office: lead and develop sales team; HR liaison and reporting.

Education

Degree level or above

Tools

Microsoft Office

Lotus Notes

Job description

KENZO, part of LVMH, seeks a Store Supervisor for its Bruton Street flagship in London. You will inspire the team to deliver outstanding client service, uphold brand standards, and drive profitable sales while meeting KPI targets.

You will lead by example, manage visual merchandising, clienteling, stock control, and weekly reporting, ensuring the store embodies the Kenzo image and delivers a premium customer experience.