Luxury Store Coordinator

Mekhann; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A London-based design house is seeking a full-time Retail Coordinator to manage the daily operations of their unique store environment. This role emphasizes a calm and attentive presence, welcoming clients and maintaining the store's refined atmosphere. Ideal candidates will have experience in luxury retail and a preference for structured settings.

Qualifications

• Experience in luxury retail or boutique hospitality.
• Comfortable in refined, structured spaces.
• Ability to work independently with care.

Responsibilities

• Open and close the store each day.
• Maintain the spatial rhythm and visual order.
• Support light admin tasks and manage stock flow.

Skills

Attention to detail

Calm demeanor

Reliability

Observant

Job description

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Mekhann is a London-based design house specialising in hand-embroidered silk works. Our Bond Street store is not a typical retail environment. It is a quiet, visually led space where rhythm, discretion and consistency define the client experience.

We are hiring a full-time Retail Coordinator to take responsibility for the daily running of the store.

This is a front-of-house role, but not a traditional sales position. You will welcome clients, maintain the atmosphere of the space, and support the daily rhythm. Sales may occur, but only as a natural extension of presence — not persuasion.

The role reports directly to the founder and requires a steady sense of pace, attentiveness to detail and an instinctive understanding of when to act and when to hold stillness.

• Open and close the store each day (keyholder responsibility)
• Maintain the spatial rhythm and visual order of the store throughout the day
• Prepare the space before and after client visits with minimal instruction
• Receive deliveries, maintain stock flow and manage packaging materials
• Support light admin tasks (Shopify, order prep, basic coordination)
• Assist with physical preparation of product selections and online fulfilment
• Support the founder and team when needed, without overstepping the tone or role
• Maintain the back-of-house with clarity, cleanliness and structure

Who This Is For

• You have experience in luxury retail, boutique hospitality or founder-led spaces
• You are calm, reliable and observant
• You prefer operating in refined, structured spaces rather than fast-paced environments
• You notice what needs doing without being asked
• You are comfortable welcoming clients and setting the tone, without needing to dominate the space
• You understand the responsibility that comes with holding keys to a Mayfair store
• You are happy working independently, with care and consistency

The Royal Arcade, 28 Old Bond Street, Mayfair – London

Please send your CV and a short introduction via LinkedIn.

We are looking for someone who understands the tone of a refined space, holds responsibility without being reminded, and prefers to work with care over visibility. If this sounds like you, we’d be glad to hear from you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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