Luxury Spa Therapist – Bespoke Wellness

The Celtic Collection; Ultra Pontem; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Training & career development

Free on-site parking

Elemis welcome gift

Elemis product commission

Discounts on dining and hotel stays

Wellbeing support line

Nest pension scheme

Social events & annual recognition

Job summary

The Celtic Collection is seeking passionate Complementary Therapists to deliver luxury spa experiences at our Wales location. You will perform a range of treatments to five-star standards, keep treatment rooms pristine, and guide guests with thoughtful product recommendations.

We value guest care, professional communication, and the ability to tailor treatments to each guest's needs, with support from a friendly team and ongoing training.

Qualifications

• VTCT NVQ Level 3 in Complementary Therapy or equivalent
• Exceptional guest care and the desire to deliver unrivalled five-star treatment standards
• Ability to create an environment that is peaceful and relaxing for every guest
• Genuine passion for delivering exceptional guest experiences
• Interest in holistic spa treatments and customizing treatments
• Warm, confident, professional communication style
• Immaculate grooming standards and people skills
• Right to live and work in the UK; eligibility evidence required

Responsibilities

• Own your role and perform luxury treatments to high standards
• Maintain stocked, pristine treatment rooms
• Suggest products and treatments to enhance guest spend
• Support the team and cover where needed
• Meet daily and monthly sales targets with commission
• Pursue ongoing skills training through feedback
• Escalate guest concerns to management promptly

Skills

Guest care

Five-star service

Communication

Grooming standards

Team player

Full-day stamina

Education

VTCT NVQ Level 3

Job description

The Celtic Collection is seeking passionate Complementary Therapists to deliver luxury spa experiences at our Wales location. You will perform a range of treatments to five-star standards, keep treatment rooms pristine, and guide guests with thoughtful product recommendations.

We value guest care, professional communication, and the ability to tailor treatments to each guest's needs, with support from a friendly team and ongoing training.