Luxury Spa Manager: Lead Exceptional Guest Experiences

RGIT Australia; Pentraeth; On-site; GBP 42,000 - 56,000; Full time

Job summary

RGIT Australia seeks an experienced Spa Manager for a luxury spa overlooking the sea on Anglesey. The role combines hands-on treatment delivery (about 25%) with leadership of a high-performing team to ensure exceptional guest experiences and commercial success.

Join a dynamic operation, manage daily spa activities, drive revenue and guest loyalty, and mentor staff in a 40-hour week, Wednesday through Sunday.

Qualifications

• Luxury spa management experience required.
• Strong commercial awareness and revenue focus.
• Operational and organisational excellence.
• Proven leadership and team development ability.
• Recognition of NVQ Level 3 or equivalent qualification is preferred.

Responsibilities

• Lead spa operations and team with hands-on engagement.
• Drive revenue, bookings, and guest retention.
• Oversee rosters, staffing, and cost control.
• Maintain high standards of cleanliness, safety, and compliance.
• Support treatment delivery and staff training.

Skills

Spa management

Team leadership

Guest service

Revenue growth

Wellness knowledge

Education

NVQ Level 3

Job description

RGIT Australia seeks an experienced Spa Manager for a luxury spa overlooking the sea on Anglesey. The role combines hands-on treatment delivery (about 25%) with leadership of a high-performing team to ensure exceptional guest experiences and commercial success.

Join a dynamic operation, manage daily spa activities, drive revenue and guest loyalty, and mentor staff in a 40-hour week, Wednesday through Sunday.