Luxury Spa Manager: Elevate Wellness & Guest Experience

IHG Hotels & Resorts; Greater London; On-site; GBP 52,000 - 76,000; Full time

Job summary

Six Senses London is seeking a Spa Manager to lead the luxury spa operations, ensuring exceptional guest experiences and adherence to Six Senses standards. The role requires strong leadership, service excellence, and collaboration with the wellness team.

Applicants should have 3+ years in luxury spa environments, hospitality education, and fluency in English. Sponsorship is not available; candidates must have the right to work in the UK.

Qualifications

• 3+ years in luxury spa environments with references.
• Diploma/degree in hospitality preferred.
• Knowledge of anatomy, physiology, massage and beauty therapy (ITEC/CIDESCO).
• Fluent in English; additional languages preferred.

Responsibilities

• Oversee daily spa operations and guest services to ensure high standards.
• Lead recruitment, onboarding, and development of the spa team.
• Ensure safety protocols and brand standards are followed.
• Maintain Six Senses guidelines and reach quality inspections.
• Collaborate with Wellness Director to drive innovation and sustainability.

Skills

Spa management

Team leadership

Customer service

English proficiency

Education

Hospitality education

NVQ/ITEC/CIDESCO knowledge

Tools

Beauty equipment knowledge

Job description

Six Senses London is seeking a Spa Manager to lead the luxury spa operations, ensuring exceptional guest experiences and adherence to Six Senses standards. The role requires strong leadership, service excellence, and collaboration with the wellness team.

Applicants should have 3+ years in luxury spa environments, hospitality education, and fluency in English. Sponsorship is not available; candidates must have the right to work in the UK.