Luxury Showroom Manager: Lead a High-Performance Team

Watches of Switzerland Group PLC; Greater London; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Watches of Switzerland Group PLC is seeking a Showroom Manager to lead a team in delivering exceptional client experiences in a luxury setting. The role involves establishing client-centric strategies, managing a high-performing team, and developing strong client relationships. Ideal candidates will have significant retail management experience in luxury environments and a passion for delivering excellence. The position also includes various employee benefits, promoting a supportive workplace culture.

Qualifications

• Significant experience in a senior retail management role, ideally within a luxury brand.
• Passionate about retail and delivering an exceptional client experience.
• Proven ability to build and maintain client relationships.

Responsibilities

• Establish a client-centric strategy for exceptional customer experience.
• Coach and support the team to meet client experience expectations.
• Optimize hospitality for unique client interactions.
• Develop strong relationships with clients.
• Manage and motivate the team effectively.
• Lead by example on the sales floor.

Skills

Senior Retail Management Experience

Team Management

Client Relationship Building

Commercial Focus

CRM System Experience

Job description

Watches of Switzerland Group PLC is seeking a Showroom Manager to lead a team in delivering exceptional client experiences in a luxury setting. The role involves establishing client-centric strategies, managing a high-performing team, and developing strong client relationships. Ideal candidates will have significant retail management experience in luxury environments and a passion for delivering excellence. The position also includes various employee benefits, promoting a supportive workplace culture.