Luxury Showroom Host – Premium Guest Experience

Sytner Group; Glasgow; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement

Maternity/Paternity and Adoption Pay

Career Development

Long Service Recognition

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

Volunteer day

Job summary

Greypaul Ferrari Glasgow, part of the Sytner Group, is seeking a friendly Host to welcome customers into our showroom. You will create a premium first impression and ensure every visitor feels valued in this luxury environment.

As the first contact, you will support the sales team, direct guests, offer refreshments, maintain a spotless showroom, and deliver personalised service that upholds Ferrari’s reputation for excellence.

Qualifications

• Friendly, confident and approachable.
• Passionate about providing excellent customer service.
• A good communicator who enjoys meeting new people.
• Well organised and able to use their own initiative.
• Professional, enthusiastic and well presented.
• A team player who can work in a busy environment.
• Keen to create a positive and memorable experience for every customer.

Responsibilities

• Welcoming customers and visitors into the showroom.
• Making customers feel comfortable and offering refreshments.
• Finding out what customers need and directing them to the right department or team member.
• Answering incoming phone calls and passing enquiries to the correct person.
• Supporting the sales team and other departments.
• Keeping the showroom clean, tidy and welcoming.
• Providing friendly, professional and personalised customer service.
• Anticipating customer needs and going the extra mile to make their visit special.
• Building positive relationships with customers and colleagues.
• Maintaining a professional appearance and paying attention to detail.

Job description

Greypaul Ferrari Glasgow, part of the Sytner Group, is seeking a friendly Host to welcome customers into our showroom. You will create a premium first impression and ensure every visitor feels valued in this luxury environment.

As the first contact, you will support the sales team, direct guests, offer refreshments, maintain a spotless showroom, and deliver personalised service that upholds Ferrari’s reputation for excellence.