Luxury Sales Associate

Taj Jewels; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Commission based bonus

Dedicated training program

Bike to work scheme

Company pension

Birthday off

Job summary

A high-end luxury brand in Greater London is seeking a Luxury Sales Associate to provide exceptional customer service and assist clients in the bespoke jewellery design process. The role requires strong sales experience, passion for luxury products, and excellent relationship-building skills. Ideal candidates are motivated, adaptable, and eager to learn. Competitive salary and commission-based bonuses are offered along with a dedicated internal training program to aid in career development.

Qualifications

• Experience in luxury retail sales is preferred.
• Strong customer focus and excellent interpersonal skills.
• Passionate about jewellery and luxury products.

Responsibilities

• Meet customers for face-to-face consultations.
• Assist customers through the bespoke design process.
• Maintain excellent presentation of jewellery and showroom.

Skills

Customer service

Sales experience

Relationship building

Adaptability

Problem-solving

Tools

Apple Macs

Job description

Taj Jewels is a high-end luxury brand which specialises in bespoke engagement rings, wedding bands and fine jewellery. A family run business of four generations, we have earned a highly regarded reputation with a loyal base of prestigious clients across the country.

If you are an ambitious individual with Sales experience within a premium or luxury environment and are seeking an opportunity to develop yourself and your product knowledge, then this is the perfect role for you.

We are on the search for a Luxury Sales Associate to join our fast-growing brand who is passionate about welcoming clients to be involved in their jewellery creation process. As a Luxury Sales Associate for Diamonds and fine jewellery, you will be required to maintain exceptional standards of brilliance in delivering a customer service experience which meets our brand focus.

What the role requires:

• Meeting customers for face‑to‑face consultations
• Assisting customers through our bespoke design service
• Developing an in‑depth knowledge of the products, the bespoke process, our brand and conveying this with enthusiasm to customers.
• Maintaining excellent presentation of the jewellery and showroom

The Successful candidate will be:

• Passionate about driving a culture of exemplary customer service
• Confident in building strong customer relationships
• Experienced in operating sales and profitability
• Focused on achieving and exceeding individual and store sales targets by using effective selling skills
• Determined to maintain a continuously evolving in‑depth understanding of our products to advise and make suitable recommendations to clients
• A dedicated team player, with a willingness to collaborate and contribute to the wider team
• Positive, with a problem‑solving attitude
• Eager to learn and develop yourself
• A multi‑tasker, able to adapt and exercise flexibility to changing business needs
• Computer literate and competent in using Apple Macs, able to adapt to new tech
• Experienced in luxury retail sales (doesn't have to be jewellery specific)
• Motivated to reach and exceed personal and team targets
• Passionate about jewellery and luxury products
• Well‑presented appearance with a taste for luxury

What you can expect from us:

• Competitive salary
• Commission based bonus
• Dedicated internal training programme to guide you through your career and make the most of your talent
• Bike to work scheme
• Company pension
• Your Birthday off

If you are looking for a new challenge and feel you have the relevant skills, then don’t miss out! Please send your CV along with a cover letter outlining why you would be a good fit for us.