Luxury Room Attendant – Elevated Guest Experience

Montcalm Collection; England; On-site; GBP 12,000 - 17,000; Full time

Job summary

Montcalm Collection is seeking a Room Attendant to uphold the highest standards of cleanliness, comfort and presentation in guest rooms and public areas. You will work with the Executive Housekeeper to deliver a luxury experience throughout the guest journey, from arrival to post-stay follow-up.

The role emphasizes meticulous cleaning, replenishing amenities, and ensuring guest satisfaction through attentive and personalized service, contributing to the hotel’s reputation for excellence.

Qualifications

• Experience in hotel housekeeping or cleanroom maintenance is preferred.
• Attention to detail and high cleanliness standards.
• Excellent communication and guest service orientation.

Responsibilities

• Thoroughly clean and service guest rooms and public areas to Montcalm standards.
• Restock linens and amenities and report maintenance issues promptly.
• Ensure a welcoming, hygienic environment contributing to guest satisfaction.

Job description

Montcalm Collection is seeking a Room Attendant to uphold the highest standards of cleanliness, comfort and presentation in guest rooms and public areas. You will work with the Executive Housekeeper to deliver a luxury experience throughout the guest journey, from arrival to post-stay follow-up.

The role emphasizes meticulous cleaning, replenishing amenities, and ensuring guest satisfaction through attentive and personalized service, contributing to the hotel’s reputation for excellence.