Luxury Room Attendant — Elevate Guest Experiences

The-Montcalm-Royal-London-House; London Borough of Islington; Sur place; GBP 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Résumé du poste

Montcalm Collection is seeking a Room Attendant to maintain the highest cleanliness and presentation in guest rooms and public areas. You will work closely with the Executive Housekeeper to deliver a luxury guest journey, from arrival to post-stay follow-up, ensuring a welcoming, hygienic environment and personalised service.

Join a team that values hospitality, integrity, and teamwork, with commitment to safety standards and ongoing training to uphold our prestigious London properties.

Qualifications

• Attention to detail and commitment to cleanliness.
• Excellent guest-facing service orientation.
• Clear, courteous communication with guests and team.
• Willingness to adapt to shift patterns.
• Knowledge of cleaning products, techniques and health & safety standards.
• Experience in luxury hotel environments preferred.

Responsabilités

• Greet guests with a warm welcome and service.
• Thoroughly clean and service guest rooms and public areas to high standards.
• Replace linens, towels, and amenities with fresh items.
• Report maintenance issues promptly.
• Ensure Do Not Disturb policy is respected.
• Support housekeeping team and participate in trainings.

Connaissances

Attention to detail

Guest experience

Communication skills

Flexibility

Safety & cleaning

Description du poste

Montcalm Collection is seeking a Room Attendant to maintain the highest cleanliness and presentation in guest rooms and public areas. You will work closely with the Executive Housekeeper to deliver a luxury guest journey, from arrival to post-stay follow-up, ensuring a welcoming, hygienic environment and personalised service.

Join a team that values hospitality, integrity, and teamwork, with commitment to safety standards and ongoing training to uphold our prestigious London properties.