Lux Room Attendant — Premium Hotel Service

Montcalm Collection; Greater London; On-site; GBP 20,000 - 26,000; Full time

Job summary

Montcalm Collection in London is seeking a Room Attendant to uphold the hotel’s high standards of cleanliness, comfort and presentation in guest rooms and public areas. You will work closely with the Executive Housekeeper to deliver a luxury experience from check-in through the guest journey.

The role requires thorough cleaning, replenishing amenities, reporting maintenance issues, and delivering attentive, personalised service.

Qualifications

• Experience in hotel housekeeping preferred.
• Excellent attention to detail.
• Strong communication and guest service mindset.
• Able to work flexible shifts.

Responsibilities

• Greet hotel guests with a warm welcome and smile.
• Thoroughly clean and service guest rooms, suites, and public areas.
• Replace linens, towels, and amenities with fresh items.
• Report maintenance issues promptly.
• Respect guest privacy and adhere to Do Not Disturb policy.
• Follow health and safety regulations and use cleaning products safely.

Skills

Attention to detail

Guest experience

Communication

Flexibility

Health & safety

Job description

Montcalm Collection in London is seeking a Room Attendant to uphold the hotel’s high standards of cleanliness, comfort and presentation in guest rooms and public areas. You will work closely with the Executive Housekeeper to deliver a luxury experience from check-in through the guest journey.

The role requires thorough cleaning, replenishing amenities, reporting maintenance issues, and delivering attentive, personalised service.