Luxury Retail Sales Team Lead – Client Experience

Goldsmiths

England

On-site

GBP 22,000 - 28,000

Full time

30 hours ago
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Benefits offered by this job

Holiday Purchase Scheme
24/7 Employee Assistance Programme
24/7 Virtual GP service
Share Save Scheme
Enjoy your Birthday Off
Free Wellbeing Tools
Generous Discount Scheme
Enhanced Maternity Pay

Job summary

Goldsmiths is seeking a Supervisors to lead a sales team in our luxury watch and jewellery showrooms, delivering an outstanding client experience and driving store performance. You will mentor colleagues, work toward personal and team targets, and assist management by sharing best practice, updating product knowledge, and building confidence in the brand.

The role requires excellent communication, a passion for luxury retail, and a commitment to creating memorable experiences that keep clients

Qualifications

  • Experience of supervising a team.
  • Service oriented with a great understanding of what excellent client experience looks like
  • Exceed expectations and provide a memorable experience
  • Exceptional communication and interpersonal skills
  • Eager to learn and build on your retail and product knowledge
  • Always ready to go the extra mile

Responsibilities

  • Lead and supervise a sales team to meet store targets.
  • Deliver exceptional client experience in luxury retail showrooms.
  • Assist management and share best practices with the team.
  • Develop and continually update product knowledge and expertise.
  • Represent the brand with confidence and knowledge to clients.

Skills

Team supervision
Customer service
Communication skills
Retail knowledge
Learning mindset

Job description

Goldsmiths is seeking a Supervisors to lead a sales team in our luxury watch and jewellery showrooms, delivering an outstanding client experience and driving store performance. You will mentor colleagues, work toward personal and team targets, and assist management by sharing best practice, updating product knowledge, and building confidence in the brand.

The role requires excellent communication, a passion for luxury retail, and a commitment to creating memorable experiences that keep clients

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