Luxury Retail Deputy Manager: Lead Elevate Client Experience

Thewosgroup; Thurrock; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Watches of Switzerland Group’s Goldsmiths brand is seeking a skilled retail leader in Thurrock to guide a high performing team and deliver exceptional client experiences in luxury watches and jewellery.

You will develop teams, drive clienteling initiatives, and coordinate events and partnerships with prestige brands. A passion for luxury products and strong commercial awareness are essential for success.

Qualifications

• Experience leading a high performing retail team.
• Proven track record in luxury retail management.
• Strong clienteling, networking and events management knowledge.
• Delivers exceptional client experiences and motivates teams.

Responsibilities

• Lead and mentor a high performing retail team.
• Drive sales and client engagement through personalised service.
• Collaborate with brand partners to enhance client experiences.

Skills

Mentoring

Retail management

Clienteling & events

Client-focused service

Product passion

Competitor analysis

Recruitment & training

Communication of initiatives

Job description

Watches of Switzerland Group’s Goldsmiths brand is seeking a skilled retail leader in Thurrock to guide a high performing team and deliver exceptional client experiences in luxury watches and jewellery.

You will develop teams, drive clienteling initiatives, and coordinate events and partnerships with prestige brands. A passion for luxury products and strong commercial awareness are essential for success.