Luxury Retail Sales Supervisor: Elevate Client Experience

Thewosgroup; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Watches of Switzerland Group is seeking a Supervisory level professional to lead our sales team in luxury showrooms across the UK. You will drive personal and team targets, build deep client relationships, and ensure an exceptional client experience in every visit.

As a supervisor, you will share best practices, continually update product knowledge, and support management to grow the business while representing our brand with confidence and expertise.

Qualifications

• Experience supervising a team.
• Service oriented with strong client experience.
• Aim to exceed expectations and create memorable experiences.
• Exceptional communication and interpersonal skills.
• Willing to learn and build retail and product knowledge.
• Ready to go the extra mile.

Responsibilities

• Lead and supervise the sales team to meet targets.
• Deliver excellent client experience in showrooms.
• Assist management and share best practices.
• Develop product knowledge and product expertise.
• Identify and implement improvements in service.

Skills

Team supervision

Customer experience

Exceed expectations

Communication skills

Retail knowledge

Product knowledge

Job description

Watches of Switzerland Group is seeking a Supervisory level professional to lead our sales team in luxury showrooms across the UK. You will drive personal and team targets, build deep client relationships, and ensure an exceptional client experience in every visit.

As a supervisor, you will share best practices, continually update product knowledge, and support management to grow the business while representing our brand with confidence and expertise.