Luxury Retail Sales Consultant — Storytelling & Style

Swarovski Created Diamonds; Bracknell; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

60% staff discount

30% discount on diamonds

Holiday entitlement

Volunteer day

Staff referral bonus

Jubilee awards

Annual awards

Season ticket loan

Benefits platform discounts

Career development

Job summary

Swarovski Created Diamonds in Bracknell is recruiting a Sales Consultant to deliver exceptional service, tell compelling brand stories, and inspire customers with our premium crystal products. You will help create memorable brand experiences and contribute to achieving sales targets in a vibrant, luxury-at-heart environment.

Join a team where individuality is valued and where development opportunities lead to leadership roles such as Store Manager or Trainer, with attractive staff benefits and a

Qualifications

• Experience in a multicultural retail environment.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience, Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

Skills

Multicultural retail experience

Excellent customer service

Confident personal brand

Digitally savvy

Creative mindset

Team player

Job description

Swarovski Created Diamonds in Bracknell is recruiting a Sales Consultant to deliver exceptional service, tell compelling brand stories, and inspire customers with our premium crystal products. You will help create memorable brand experiences and contribute to achieving sales targets in a vibrant, luxury-at-heart environment.

Join a team where individuality is valued and where development opportunities lead to leadership roles such as Store Manager or Trainer, with attractive staff benefits and a