Luxury Retail Sales Consultant: Storytelling & Style

Swarovski; Livingston; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Staff discount 60% off RRP

30% off Swarovski Created Diamonds

Enhanced annual holiday entitlement

Volunteer day paid

Refreshments in store

Staff referral bonus up to £250

Jubilee Awards

Season Ticket Loan

Benefits platform discounts

Career development

Job summary

Swarovski in Livingston is seeking a passionate Sales Consultant to deliver outstanding customer service and create emotional connections through storytelling. You will promote loyalty programs, build trust with diverse customers, and help maintain a welcoming store environment.

If you love fashion and luxury brands, you will enjoy a role that uses brand knowledge and digital tools to enhance the customer experience.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing your individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Storytelling

Sales targets

Team collaboration

Digital tools

Brand knowledge

Creativity

Tools

POS systems

Job description

Swarovski in Livingston is seeking a passionate Sales Consultant to deliver outstanding customer service and create emotional connections through storytelling. You will promote loyalty programs, build trust with diverse customers, and help maintain a welcoming store environment.

If you love fashion and luxury brands, you will enjoy a role that uses brand knowledge and digital tools to enhance the customer experience.