Luxury Retail Sales Consultant & Brand Storyteller

Swarovski Group; Thurrock; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus scheme

Generous staff discount (60% off RRP)

30% off Swarovski Created Diamonds

Enhanced annual holiday entitlement

Volunteering Day

Job summary

Swarovski in Thurrock is seeking a Sales Consultant to deliver exceptional service and storytelling that connects with customers. You will help shoppers explore the brand’s luxury collections and create memorable brand experiences.

You will work with the store team to hit sales targets, promote loyalty programs, and ensure a welcoming, organized environment. A passion for fashion and digital retail tools is ideal to enhance the customer journey.

Qualifications

• Excellent customer service and communication skills.
• Ability to tell brand stories that engage customers.
• Proven track record in achieving sales targets.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and promote loyalty programs.
• Achieve individual and team sales goals.
• Collaborate with the team to maintain a welcoming, organized store environment.
• Stay up to date with Swarovski products using retail tech to enhance the customer experience.

Skills

Customer service

Storytelling

Sales orientation

Retail technology

Team player

Tools

POS system

Retail software

Job description

Swarovski in Thurrock is seeking a Sales Consultant to deliver exceptional service and storytelling that connects with customers. You will help shoppers explore the brand’s luxury collections and create memorable brand experiences.

You will work with the store team to hit sales targets, promote loyalty programs, and ensure a welcoming, organized environment. A passion for fashion and digital retail tools is ideal to enhance the customer journey.