Luxury Retail Brand Experience Specialist

Swarovski; Bracknell; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus scheme

60% Staff discount (RRP) starting on第一

Job summary

Swarovski in Bracknell is seeking a Sales Consultant to deliver outstanding service and create memorable brand experiences. You’ll engage customers with storytelling, promote loyalty programs, and help achieve sales goals while contributing to a vibrant team and a welcoming store environment.

You'll stay up to date with product knowledge, use retail tech to enhance the customer journey, and bring creativity and individuality to the team, supporting career development within the Swarovski brand.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Fashion & luxury brands

Multicultural retail

Customer service

Team player

Commercial mindset

Retail technology

Creativity

Tools

Retail technology

Job description

Swarovski in Bracknell is seeking a Sales Consultant to deliver outstanding service and create memorable brand experiences. You’ll engage customers with storytelling, promote loyalty programs, and help achieve sales goals while contributing to a vibrant team and a welcoming store environment.

You'll stay up to date with product knowledge, use retail tech to enhance the customer journey, and bring creativity and individuality to the team, supporting career development within the Swarovski brand.