Luxury Retail Associate: Tailoring & VIP Client Service

Knatchbull; Greater London; Hybride; GBP 30 000 - 42 000; Plein temps

Résumé du poste

Knatchbull is seeking a Sales Associate for its Savile Row store to deliver an exceptional client experience across ready-to-wear and made-to-measure services. You will work closely with the tailoring team to understand client needs and provide personalized solutions in a luxury setting.

With at least 2 years in luxury retail, you will drive sales, maintain stock, and participate in product training to stay ahead of collections.

Qualifications

• Minimum 2 years in luxury retail, tailoring, or premium service environments.
• Strong sales acumen and track record of meeting or exceeding targets.
• Experience or interest in tailoring and garment construction preferred.
• Excellent interpersonal, communication, and styling skills.
• Proficiency in POS and CRM systems.
• Strong organizational skills with meticulous attention to detail.
• Flexibility to work weekends, evenings, and holidays.

Responsabilités

• Achieve and exceed individual sales targets.
• Use selling techniques to maximize conversion, ATV, and client satisfaction.
• Deliver an exceptional experience to all clients, including VIC customers.
• Drive ready-to-wear and made-to-measure sales by understanding client needs and offering tailored solutions.
• Support the sales team to achieve store goals and share best practices.

Connaissances

Luxury retail experience

Sales target achievement

Customer service

CRM systems

POS proficiency

Styling skills

Outils

POS systems

CRM systems

Description du poste

Knatchbull is seeking a Sales Associate for its Savile Row store to deliver an exceptional client experience across ready-to-wear and made-to-measure services. You will work closely with the tailoring team to understand client needs and provide personalized solutions in a luxury setting.

With at least 2 years in luxury retail, you will drive sales, maintain stock, and participate in product training to stay ahead of collections.