Luxury Retail Assistant Store Manager: Lead & Inspire

SWAROVSKI; Greenhithe; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus scheme

60% staff discount on RRP starting on

30% off Swarovski Created Diamonds

Enhanced annual holiday entitlement

Staff Referral Bonus – up to £250

Season Ticket Loan

Career development opportunities

Job summary

Swarovski is recruiting an Assistant Store Manager in the United Kingdom to lead a high-performing team in a luxury retail environment. You will mentor staff, deliver exceptional customer experiences, and translate brand standards into daily commercial results.

As a strategic influencer, you will drive sales, oversee store operations, and act as a role model for service excellence while stepping in for the Store Manager when required.

Qualifications

• 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
• Some leadership and coaching experience.
• A winning personality to easily establish a trustful relationship and empower others.
• Excellent customer service skills and digital proficiency.
• Responsible and able to take ownership.
• Curious, empathetic, and results-driven team player with a commercial mindset.

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Skills

Leadership

Customer service

Digital proficiency

Commercial mindset

Empathy

Team player

Ownership

Job description

Swarovski is recruiting an Assistant Store Manager in the United Kingdom to lead a high-performing team in a luxury retail environment. You will mentor staff, deliver exceptional customer experiences, and translate brand standards into daily commercial results.

As a strategic influencer, you will drive sales, oversee store operations, and act as a role model for service excellence while stepping in for the Store Manager when required.