Luxury Retail Assistant Manager: Lead & Elevate Sales

Dovetail Recruitment Ltd; Salisbury; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

20 days + bank holidays

Prestigious local brand

Job summary

Dovetail Recruitment is partnering with a prestigious client in Salisbury to recruit a Luxury Retail Assistant Manager. The role focuses on leading retail operations, inspiring the team, and delivering exceptional customer service on a busy sales floor.

Ideal candidates will have luxury retail experience, strong communication, and the ability to perform under pressure in a fast-paced environment. Salisbury location with a 8.45 am–5.10 pm schedule, Monday to Saturday.

Qualifications

• Proven ability to build appropriate relationships with customers and colleagues.
• Ability to take the lead and take initiative, overseeing a busy sales environment.
• Strong selling skills, with experience in a luxury environment and 1-1 sales experience preferable.
• Excellent communicator
• Ability to work well under pressure, in a fast-paced, sales driven atmosphere
• A positive, "can-do" attitude, an individual who enjoys working as part of a successful team

Responsibilities

• Oversee the running of the busy sales floor, motivating the team of Sales Assistants to drive sales and excel in customer service
• Hold the daily team briefs, share store KPIs, and motivate the team
• Perform store walks, understand commerciality and how this shapes the Visual Merchandising in store
• Delegate appropriate tasks to the wider team
• Monitor store sales figures
• Handle complaints that have been escalated to you
• Assist with administrative duties and deliveriesAlways be alert while on the shop floor and follow company security policies and procedures to keep the team and customers safe

Skills

Relationship building

Leadership

Luxury selling

Communication

Pressurised environment

Team player

Job description

Luxury Retail Assistant Manager job in Salisbury

Dovetail Recruitment are working with a prestigious client based in Salisbury seeking an organised, proactive driven Retail Assistant Manager to join the team. The Luxury Retail Assistant Manager role will involve taking the lead on retail operations and inspiring your team members to achieve company goals.

Salary and Benefits:

* £DOE per annum

* 20 days + bank holidays

* Prestigious local brand

* Monday - Saturday 8.45 am - 5.10 pm (Thursday and Sunday off)

Duties and Responsibilities:

* You will oversee the running of the busy sales floor, motivating the team of Sales Assistants to drive sales and excel in customer service

* Hold the daily team briefs, sharing stores KPIs, and motivate the team

* Perform store walks, understand the importance of commerciality and how this shapes the Visual Merchandising in store

* Delegate appropriate tasks to the wider team

* Monitor store sales figures

* Handle complaints that have been escalated to you

* Assist with administrative duties and deliveries

* Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe

Skills and Experience Required:

* Proven ability to build appropriate relationships with customers and colleagues

* Ability to take the lead and take initiative, over-seeing a busy sales environment

* Strong selling skills, with experience in a luxury environment with 1-1 sales experience preferable

* Excellent communicator

* Ability to work well under pressure, in a fast-paced, sales driven atmosphere

* A positive, “can-do” attitude, an individual who enjoys as working as one part of a successful team

This Luxury Retail Assistant Manager position in Salisbury would suit an experienced retail professional with excellent communication and attention to detail.

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