Assistant Manager

360 Talent; Greater London; On-site; GBP 32,400 - 39,600; Full time

Benefits offered by this job

Staff discount

Performance incentives

Career development opportunities

Job summary

A renowned British luxury brand is seeking an Assistant Store Manager for their iconic London department store. The successful candidate will lead the shop floor operations, ensuring exceptional client experiences and team development. Candidates must have prior luxury retail experience, strong leadership skills, and a passion for craftsmanship. This role offers a competitive salary and benefits including staff discounts and career development opportunities.

Qualifications

• Previous experience as Assistant Manager, Supervisor, or Senior Sales Associate in luxury retail.
• Strong leadership skills with a hands-on, shop-floor-focused approach.
• Highly client-focused with a genuine appreciation for craftsmanship and heritage.

Responsibilities

• Support store performance through strong floor leadership and daily operations.
• Deliver exceptional client-focused service in a luxury environment.
• Support the coaching and development of the team.

Skills

Leadership

Client-focused service

Communication

Organisational skills

Job description

Assistant Store Manager – Luxury Accessories, Department Store, British Heritage Brand

Location: Iconic British Luxury Brand – Prestigious London Department Store

Salary: £36,000 per annum.

About the Role

Join a renowned British luxury house celebrated for its refined craftsmanship and timeless accessories. As Assistant Store Manager, you will play a key role in leading the shop floor within a prestigious London department store, supporting the Store Manager in delivering an exceptional client experience while driving commercial performance and team development.

Responsibilities

• Support overall store performance through strong floor leadership, daily operations, and KPI delivery.
• Deliver exceptional, client-focused service while fostering a warm, knowledgeable, and luxury-led environment.
• Support the leadership, coaching, and development of a team of Client Advisors, ensuring high standards in clienteling, presentation, and performance.
• Act as a brand ambassador, upholding the brand’s heritage, craftsmanship, and service excellence at all times.
• Assist with stock management, deliveries, training, and onboarding of new team members.
• Collaborate with the Store Manager to execute visual merchandising guidelines and seasonal campaigns.
• Act as Manager on Duty when required, ensuring smooth and professional store operations.

Requirements

• Previous experience as an Assistant Manager, Supervisor, or Senior Sales Associate within luxury retail.
• Strong leadership skills with a hands-on, shop-floor-focused approach.
• Highly client-focused, with a genuine appreciation for craftsmanship, heritage, and luxury service standards.
• Excellent communication and interpersonal skills.
• Organised, commercially aware, and motivated to deliver results.

Salary: £36,000 per annum

Benefits: Competitive package including staff discount, performance incentives, and career development opportunities.

Environment: Work within one of London’s most iconic retail settings, representing a brand synonymous with British elegance and heritage.

To apply, please send your CV to [e-mail]

This is an urgent vacancy -if this position is of interest, please apply now with your updated CV for an immediate interview.

Due to a high response, we can only contact shortlisted candidates that fit the criteria above.

360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

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