Luxury Restaurant Host | Premier Guest Experience

Foxhills; Ottershaw; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Staff discounts on dining

Free on-site parking

Career development opportunities

Pension scheme

Job summary

Foxhills Collection in Ottershaw is seeking a Restaurant Host to join our Food and Beverage team. You will be the first point of contact for guests, greet arrivals warmly, handle inquiries, and help deliver exceptional dining experiences.

In a fast-paced environment you will collaborate with kitchen and bar staff, propose menu items and specials, accommodate dietary requests, and ensure guests leave with a memorable impression.

Qualifications

• Previous experience in a food and beverage role preferred but not required; training will be provided
• Excellent customer service skills with a friendly and outgoing personality
• Ability to work effectively in a fast-paced environment and remain calm under pressure
• Strong communication and teamwork skills
• Flexibility to work shifts including evenings, weekends, and holidays
• Food safety and hygiene certification is a plus

Responsibilities

• Acting as the first port of call for all bookings and enquiries, whether on the phone, face to face, or by email.
• Ensure that all our guests receive the answer to any queries at the earliest opportunity or within any stated deadlines.
• Develop an in-depth knowledge of service, menus, concept, and the premises, to handle guest queries and deliver an experience in line with these values
• To always provide a warm and prompt greeting to guests on arrival or on first contact.
• Provide recommendations on menu items and specials, and accommodate special dietary requests or preferences
• Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction

Job description

Foxhills Collection in Ottershaw is seeking a Restaurant Host to join our Food and Beverage team. You will be the first point of contact for guests, greet arrivals warmly, handle inquiries, and help deliver exceptional dining experiences.

In a fast-paced environment you will collaborate with kitchen and bar staff, propose menu items and specials, accommodate dietary requests, and ensure guests leave with a memorable impression.