Luxury Private Residence Housekeeper (Silent Service)

ACS Group; Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

ACS Group is seeking an experienced Housekeeper for a large private residence in London. The role requires discretion, impeccable housekeeping standards, and calm, professional operation within a silent service environment.

You will join a small household team, reporting to the House Manager/Butler, and will handle luxury materials care, climate control, wardrobe management, and daily reports. In-person work is required.

Qualifications

• 3+ years’ experience in private UHNW households, including a silent service environment.
• Excellent professional housekeeping skills and knowledge of caring for luxury materials and finishes.
• Confident use of household equipment: humidifiers, dehumidifiers, air purifiers, cleaning systems, and basic apps and timers.
• Experience caring for delicate items and high-value wardrobes.
• Clear, concise communication.
• Excellent time management, accuracy and organisation.
• Absolute discretion and respect for confidentiality.
• Verifiable references from previous private households.

Responsibilities

• Maintain exceptional cleanliness across all four floors, including formal reception rooms, spa, kitchen, gym, bedrooms, studies and family areas.
• Carry out daily and weekly cleaning schedules with care for luxury surfaces.
• Deep cleans during absences, including linen inventory and labelling.
• Maintain comfortable home climate including temperature, humidity and lighting; monitor sensors where available.
• Manage laundry cycle for delicate fabrics and luxury linen; coordinate dry cleaning.
• Prepare bedrooms and bathrooms for turndown; ensure fresh towels and amenities.
• Log daily reports on tasks, issues and climate readings; communicate with household staff.
• Receive, inspect and log deliveries; arrange returns and courier collections.
• Maintain storage areas with FIFO; conduct linen/consumables inventories and stock control.

Skills

Discretion

Time management

Communication

Attention to detail

Housekeeping

Tools

Humidifiers

Dehumidifiers

Air purifiers

Cleaning systems

Timers

Job description

ACS Group is seeking an experienced Housekeeper for a large private residence in London. The role requires discretion, impeccable housekeeping standards, and calm, professional operation within a silent service environment.

You will join a small household team, reporting to the House Manager/Butler, and will handle luxury materials care, climate control, wardrobe management, and daily reports. In-person work is required.