Luxury Night Manager — Premium Residential (4on/4off)

Abbatt Group; West End; On-site; GBP 40,000 - 44,000; Full time

Benefits offered by this job

Health Cashback Scheme

Wellbeing Support

Group Life Insurance

Annual Salary Reviews & Career Develop

Gym & Retail Discounts

Audible & Kindle Library Access

Referral Bonus Scheme

Additional Annual Leave for Length of

Service

Job summary

Abbatt Group is seeking a Night Manager to lead overnight operations at a luxury residential development in West London. You will deliver first-class resident service, manage the night front-of-house team, and maintain security and safety standards during the night shift.

This role suits someone with premium hospitality or luxury residential experience, confident in handling incidents, coordinating handovers, and upholding impeccable presentation. Immediate start available.

Qualifications

• Experience in luxury residential, premium hotels or hospitality.
• Proven leadership experience managing night teams.
• Strong customer service and communication skills.
• Calm, proactive and highly organised.

Responsibilities

• Deliver exceptional customer service to residents and visitors.
• Act as the main point of contact during night hours and handle queries, incidents, and emergencies.
• Lead the night concierge/front-of-house team and coordinate handovers.
• Monitor service standards, security, and health & safety procedures.

Skills

Luxury hospitality

Team leadership

Customer service

Communication

Organised

Calm under pressure

Job description

Abbatt Group is seeking a Night Manager to lead overnight operations at a luxury residential development in West London. You will deliver first-class resident service, manage the night front-of-house team, and maintain security and safety standards during the night shift.

This role suits someone with premium hospitality or luxury residential experience, confident in handling incidents, coordinating handovers, and upholding impeccable presentation. Immediate start available.