Luxury Night Concierge & Resident Experience Host

Residential Living Recruitment; London Borough of Harrow; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

4 nights on / 4 nights off

8:00 PM - 8:00 AM shifts

Luxury residential environment

Job summary

Residential Living Recruitment seeks a Night Host for a prestigious luxury residential development in London. You will deliver front-of-house service, respond to resident inquiries, and help create a welcoming community atmosphere.

The role emphasizes hospitality, residents' comfort, and a proactive approach to problem-solving. No prior industry experience is required; a friendly personality and willingness to work night shifts are key.

Qualifications

• No prior industry experience required; friendly, proactive attitude.
• Excellent customer service mindset and ability to engage residents.
• Willingness to work night shifts and weekends as required.

Responsibilities

• Deliver warm, front-of-house service to residents, guests and visitors.
• Be the night point of contact, providing prompt, friendly assistance.
• Build relationships with residents and understand their needs and preferences.
• Handle inquiries, requests, feedback and concerns with empathy and solutions-focused approach.
• Support late-night arrivals, access queries, guest visits and other resident requests.
• Create a welcoming atmosphere and maintain a visible, professional presence.

Skills

Guest services

Interpersonal skills

Communication

Problem solving

Night shift reliability

Job description

Residential Living Recruitment seeks a Night Host for a prestigious luxury residential development in London. You will deliver front-of-house service, respond to resident inquiries, and help create a welcoming community atmosphere.

The role emphasizes hospitality, residents' comfort, and a proactive approach to problem-solving. No prior industry experience is required; a friendly personality and willingness to work night shifts are key.