Elite Night Concierge - 5-Star West London Residences

Thomas Webb Recruitment; Greater London; On-site; GBP 26,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a professional Night Concierge for a prestigious residential building in West London. The ideal candidate will have at least 1 year of experience in a luxury concierge role, strong customer service and English language skills, and a keen eye for detail. Responsibilities include managing security, monitoring access, assisting residents, and maintaining detailed logs. This position offers the opportunity to work in a high-standard environment dedicated to exceptional service.

Qualifications

• Minimum of 1 year current experience in a concierge role within a luxury hotel or residential setting.
• Right to work in the UK.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide a warm, professional welcome to residents and their guests.
• Manage access to the premises, ensuring safety and security protocols.
• Monitor CCTV and conduct regular security checks.
• Manage security of keys, including issuing and tracking.
• Handle mail and package deliveries efficiently.
• Assist residents with inquiries and service requests.
• Maintain a detailed log of incidents and activities during the shift.

Skills

Exceptional customer service skills

Advanced English language skills

Good IT skills

Excellent written communication skills

Excellent interpersonal skills

Keen eye for detail

Outgoing and friendly personality

Proactive approach to problem-solving

Tools

Microsoft Office

Job description

A recruitment agency is seeking a professional Night Concierge for a prestigious residential building in West London. The ideal candidate will have at least 1 year of experience in a luxury concierge role, strong customer service and English language skills, and a keen eye for detail. Responsibilities include managing security, monitoring access, assisting residents, and maintaining detailed logs. This position offers the opportunity to work in a high-standard environment dedicated to exceptional service.